Apple Ford

So smart, amazing and a pleasure to work with. Had a problem with back seat and Curtis fixed it as soon as I brought it in. No waiting or leaving my car overnight or for the day. problem with back seat and Curtis fixed it as soon as I brought it in. No waiting or leaving my car overnight or for the day. More

Curtis Ford was awesome!! I came in because I couldn't close my hood. Curtis promptly greeted me with a friendly hello and fixed my hood IMMEDIATELY! Her to my big problem into no problem. Thanks couldn't close my hood. Curtis promptly greeted me with a friendly hello and fixed my hood IMMEDIATELY! Her to my big problem into no problem. Thanks Curtis! I will return to Apple Ford due to the great service you gave me! More

Curtis Ford is absolutely FANTASTIC!!! He is always friendly and takes care to have all of the issues addressed in a very timely fashion. Apple Ford is excellent. friendly and takes care to have all of the issues addressed in a very timely fashion. Apple Ford is excellent. More

I was very satisfied with the service I received at Apple Ford. Curtis Ford was very friendly, gave me great service, and kept me informed. I will happily come back to Apple Ford for all me service needs. Ford. Curtis Ford was very friendly, gave me great service, and kept me informed. I will happily come back to Apple Ford for all me service needs. More

My experience with Apple was great! Curtis Ford ensured that all was handled in an equitable manner with my Lincoln warrantied part and service. Travelling out of state, you are not always sure you will g that all was handled in an equitable manner with my Lincoln warrantied part and service. Travelling out of state, you are not always sure you will get the level of service to which you are accustomed. Curtis was professional, helpful, friendly, and a pleasure to work with. More

I've been to many car dealers in my life and you are probably the only one that i have been to where everyone is so down to earth and seemed to be your friend. that makes a big difference. my grandson a probably the only one that i have been to where everyone is so down to earth and seemed to be your friend. that makes a big difference. my grandson already has said he will buy his next car from your dealership. he loves your reward program. also, he loves mustangs. thank you More

TriState Collison Center replaced my front bumber and then handed off the "wind noise" problem to Curtis stating it was a recalled windshield issue. Curtis picked up my car, diagnosed the problem and coo then handed off the "wind noise" problem to Curtis stating it was a recalled windshield issue. Curtis picked up my car, diagnosed the problem and coordinated a time of repair working with my schedule to close this issue. He went above and beyond to provide excellent customer service. He is the reason why I will be back to Apple Ford for any additional service or scheduled maintenance for my Explorer. v/r, Rachelle Pestikas More

a few years ago i was not happy with ford at all and i believe they knew i had a bad experience. when i had to use them this time they bent over backwards to make sure things were done right for me. curti believe they knew i had a bad experience. when i had to use them this time they bent over backwards to make sure things were done right for me. curtis was very attentive, patient and professional, i probably wouldn't have had the bad experience if he had been there last time. i only wish their shuttle drivers would be more helpful when there is a mom with a baby, carseat, diaper bag, purse and stroller. More

Every time i go to Apple Ford's service department i am treated with courtesy and outstanding customer service, Typically i work with Allan Schwartzman in the quick lane dept, Without fail, my vehicle i am treated with courtesy and outstanding customer service, Typically i work with Allan Schwartzman in the quick lane dept, Without fail, my vehicle is turned around in an expedient manner and necessary work is performed in a timely manner. The required service is explainded and i have never been upsold or talked into having any work done that was not needed/required. So a huge thank you to Allan for his continued courtesy, honesty and assistance. Today my vehicle required repair to the high pressure power steering hose, On today's particular repair I worked with Curtis Ford. When repairs were completed, unforseen extended warranty issues arose. Without hesitation Curtis jumped to action. He made sure that the repairs were covered the result being a savings of several hundred dollars to me. When i thanked him he explained he was. " just doing the right thing"How refreshing and what a great and positive experience!!!!!!!!, I wish other service providers i dealt with on a daily basis shared his integrity,ethics, caring and empathy for the customer that Curtis exhibited, A huge thank you to Curtis Ford. When it comes to where to take my Ford Expedition in for service I literally have unlimited choices. i dont have to take it to the dealer, But because of the outstanding service and fair treatment i recieve i am loyal to Apple Ford. I bring my Ford to Apple because of the people there. People like Allan and Curtis. I buy Ford and Lincoln vehicles for the very same reason. Keep up the great attititude and excellent treatment - Its Greatly Appreciated! Sincereyly, Craig Kadamian More

It was early in the morning of 2/16/13, when Joe responded to my earlier e-mail. I told him I am coming for a visit and possibly driving an explorer. He immediately showed his pleasure with conversa responded to my earlier e-mail. I told him I am coming for a visit and possibly driving an explorer. He immediately showed his pleasure with conversation. After we met with Joe, we found him very pleasant, knowlegeable about the car we intended to buy/lease. After a short drive, we decided to lease the explorer and from there Joe spearheaded the process and made it so smooth and pleasant, that he made us friends for life with him and apple ford too. He was able to explain all details of new technology and actually setting it up for us while we were there. The entire process was so pleasant that we forgot how much time we spent there. Thanks Joe Izzat Chalabi More