Apple Ford
Columbia, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Apple Ford has a great service department. Service is the chief reason I return. Wanda is an excellent sales person. This is the second vehicle I have purchased at Apple and Wanda handled both sales. the chief reason I return. Wanda is an excellent sales person. This is the second vehicle I have purchased at Apple and Wanda handled both sales. More
Awesome place and experience. I would come back to buy in the future. Everyone was nice and made the buying experience great. Love Stanly and the finance dude BIG J Thomas. Great job! the future. Everyone was nice and made the buying experience great. Love Stanly and the finance dude BIG J Thomas. Great job! More
This is my second purchase from Apple Ford, and I can honestly say that, as a single female, both the sales and service staff here treat me with respect and talk to me like a repeat customer (rather than honestly say that, as a single female, both the sales and service staff here treat me with respect and talk to me like a repeat customer (rather than "talking down" to me like other dealerships I have visited in the past month). The buying experience was fast, hassle-free, and professional. Russ was VERY easy to talk to, made sure I was confident that all my questions had been answered, and that I was happy with my purchase. A word of advice to anyone in the market for a vehicle: go see Russ at Apple Ford! I wouldn't recommend any other dealership in the area. Thanks for another great purchasing experience! More
Dave Eichorn called me to get my car serviced after my complain. They put me in a rental as it took a day to replace the right LCA due to squeaking and creaking. All went well and the service was excellen complain. They put me in a rental as it took a day to replace the right LCA due to squeaking and creaking. All went well and the service was excellent. Thanks. More
Rob was very friendly and helpful while looking at my Fiesta. He responded to my emails quickly, and gave me any of the information I needed, including A-plan pricing. Fiesta. He responded to my emails quickly, and gave me any of the information I needed, including A-plan pricing. More
Amazing. Awesome. Class act,everyone at dealership. Wouldn't go anywhere else.. they always take ok excellent care of me.....will not go anywhere else. Wouldn't go anywhere else.. they always take ok excellent care of me.....will not go anywhere else. More
From start to finish, Apple Ford was top notch. My two previous Ford purchases were through another local competitor, Bob Bell. I was in the market for a new GT500, and after spending over 100,000 at Bob previous Ford purchases were through another local competitor, Bob Bell. I was in the market for a new GT500, and after spending over 100,000 at Bob Bell, they still wanted to charge me a big markup (ADM) on the vehicle (special order). Apple, on the other hand, was fair up front, from the beginning, and did not charge me a ridiculous markup. Granted, many dealers do charge ADM on this vehicle, but there are those that don't and that are actually trying to earn your continued business. The order process was lengthy, almost 5 months, but this has nothing to do with the dealer - it depends upon Ford's build schedules. During that time, my salesman, Tom Greene was absolutely top notch in keeping in touch, listening to my frequent questions and requests, and especially when the car finally arrived, he was extremely accomodating. For this type of vehicle, that type of treatment really makes a big difference. I don't think I've had a smoother buying process. Apple was able to beat my requested rate (which I thought would be tough to do), and both Theresa Volz and Curtis Ford were both very helpful and professional in wrapping up the paperwork. I don't often take the time to write reviews, but I felt that these folks really deserved credit for such a good buying experience. Whether in the market for a special order, or an in stock purchase, I'd highly recommend you check with Apple Ford first! More
This was my very first time buying a new car and I was worried that I wouldn't get approved due to lack of credit. Will Malloy sat down with me and did everything he could to get me in my first brand-new worried that I wouldn't get approved due to lack of credit. Will Malloy sat down with me and did everything he could to get me in my first brand-new car. After a few "no's" from different banks, Will and Lee found a bank to finance my new car. I was beyond excited that they were able to help me. Will Malloy worked with me from the beginning to the end of my purchase. He really made this an enjoyable experience for me. I will highly recommend anyone in search of a vehicle, to contact Will Malloy at Apple Ford, Columbia. I will tell everyone about my wonderful experience and hope to send new business to Mr. William Malloy of Apple Ford, Columbia. Thank you so very much!!!!! More
Overall okay experience. The Taurus SHO is a car I always wanted but couldn't afford,so having this 2010 come up in this price range was great. I was a little disappointed the ad on the internet said it came wanted but couldn't afford,so having this 2010 come up in this price range was great. I was a little disappointed the ad on the internet said it came with a backup camera and it had none. I thought maybe a little more time could have been spent on going over the technology on this car while I was waiting for the financing. I got the manual out to figure out how to open the gas lid,I thought maybe there was a button I needed to push.HA HA More


