Apple Ford

Quick service Needed two oil changes and each car was to be done on consecutive days. First car was done so our second car was then dropped off to be completed the Needed two oil changes and each car was to be done on consecutive days. First car was done so our second car was then dropped off to be completed the next day. Quick lane did it that day too! More

Great service for brake job I came in to Apple Ford service for some rather extensive brake problems. I needed new pads, rotors, and calipers. Obviously, this service would take I came in to Apple Ford service for some rather extensive brake problems. I needed new pads, rotors, and calipers. Obviously, this service would take a number of hours but I could not leave the truck. So the service department arranged transportation for me so I could continue to get some work done while they were doing repairs. Everything was done with excellence and prices quoted in advance were accurate as were time frames. All staff were friendly and professional. More

New Explorer XLT Jeff Ehrlich was our salesman and was awesome. He was very knowledgeable about the Explorer and was very helpful. He even gave me his cell phone numbe Jeff Ehrlich was our salesman and was awesome. He was very knowledgeable about the Explorer and was very helpful. He even gave me his cell phone number in case I have questions down the road. More

General service including minor repair It’s always a pleasure dealing with Mike Riss. I usually wait on my service and knowing this Mike does his best to get me back to work as soon as poss It’s always a pleasure dealing with Mike Riss. I usually wait on my service and knowing this Mike does his best to get me back to work as soon as possible. More

Honest Dealership with Excellent Customer Service My husband and I recently purchased a 2019 Ford F-150 King Farm Limited edition Supercrew. The sales people were very helpful and did everything poss My husband and I recently purchased a 2019 Ford F-150 King Farm Limited edition Supercrew. The sales people were very helpful and did everything possible to make the purchase proceed smoothly. All departments were very professional and expedient. Should we decide to buy another vehicle in the future we will definitely be calling the sales team at Apple Ford that assisted us with this transaction. More

Amazing Customer service was impeccable. Curtis Ford and Les were professional and made us feel like we were getting an honest assessment of the needed repair Customer service was impeccable. Curtis Ford and Les were professional and made us feel like we were getting an honest assessment of the needed repairs. I’d recommend Apple Ford to all my friends and family! More

Excellent Service Apple Ford is the only dealership I will purchase my vehicles from. Today, I had excellent service from my salesman David Fromayan and the finance man Apple Ford is the only dealership I will purchase my vehicles from. Today, I had excellent service from my salesman David Fromayan and the finance manager Rob Saunders. Rob with others at the dealership worked hard to get me in the vehicle I wanted. I have purchased seven vehicles from Apple Ford. I will recommend this dealership to anyone who want excellent service from the time they arrive to when they leave. As always, Apple Ford is the bes. More

Fairly quick overall Always talk numbers before adding in trade-in value. Other than that, not the longest I spent at a dealership. Knocked some stars off of dealership be Always talk numbers before adding in trade-in value. Other than that, not the longest I spent at a dealership. Knocked some stars off of dealership because the price they gave me didnt match the paperwork. Ed was very friendly and easy to work with, but having the initial paperwork ready to make the sale quicker would have been better. More

Shady Email Tactics I emailed about a used car and asked for an out the door price, which I had been doing at every dealership. They provided me with a great price, so I I emailed about a used car and asked for an out the door price, which I had been doing at every dealership. They provided me with a great price, so I went in person to check out the car (45 min away from home). When I was there I was all set to purchase, except they hadn't told me that it was actually $2,000 more than the "out the door" price they had given me over email. When I asked about this, they said they couldn't do anything about it because it was taxes and title fees. I explained that in my email I asked that those fees be included and was very clear about that fact even giving my address to make it easier for them to calculate. They said there was no way to honor their price including taxes and title fees, despite the fact that that was they had told me over email and was in the printed out emails they had. I walked out went to a different dealer and bought a brand new car (same model and trim) for less than they wanted to charge me for the used one + $2000. More

Dedicated Customer Service Focused Professional It was very refreshing having the opportunity to work with Michael Ashberry as I searched to replace my old vehicle with a newer model. Michael was q It was very refreshing having the opportunity to work with Michael Ashberry as I searched to replace my old vehicle with a newer model. Michael was quick to respond to my internet searches reassuring me that he had the vehicle I wanted. Upon visiting the dealership, Michael was very patient with me yet his knowledge and ability to listen and understand what I wanted were most impressive and professional. He quickly made the process of buying a car effortless, exciting, relaxing, and a joyful memorable experience as he made sure things happened in very short order. Although I reside in a nearby state, his friendship will surely have me return to the dealership for many years. More