Apple Honda

Classic bait and switch. Was promised prices on two new cars and a trade in via email from a sales manager, Charlie via salesperson Michelle. Then the next day when attempting to buy, the prices were magic cars and a trade in via email from a sales manager, Charlie via salesperson Michelle. Then the next day when attempting to buy, the prices were magically thousands higher (and half of what they promised on the trade). The excuse was “my manager who was in yesterday isn’t here today, and the manager today says that these prices are too aggressive and we can’t do them.” Then I called the following day to speak with Charlie the original manager who promised me the prices, and he changed the price and said that he made a mistake. It was no mistake. It was completely intentional and he knew exactly what he was trying to do...and that was to get me to come into the dealership and then change the price on me and rely on the fact that I was tired from shopping around all day and that I would just give in. I’m glad I had the patience not to. The one good thing I can say is that Michelle was very informative and low pressure. Most of the time sales techniques are set by the management team, and not reflective of the sales people. If you must buy from this corrupt dealership, Michelle is the person to work with. More

Excellent & fast service From check in to check out always a fast & efficient service experience. I even got something to eat @ drove home in a just washed automobile. From check in to check out always a fast & efficient service experience. I even got something to eat @ drove home in a just washed automobile. More

Excellent! Johnny Lee was very attentive and respectful. He provided the necessary information about the CRV my wife and I were interested in. During the sale Johnny Lee was very attentive and respectful. He provided the necessary information about the CRV my wife and I were interested in. During the sale process, Johnny tried to make us satiisfied as much as possible with the pricing of the CRV. Brian Damboise was very informative regarding the financing. Jose did a great job on educating us on the basics of operating the car, especially the electronics. All together, it was a very pleasant and rewarding experience. The only thing was I noticed the gas tank was only half full after arriving home that evening. I'm sure it was something that could've been easily remedied if I had pointed it out to Jose at the time of pick-up. More

I had a service appointment. The staff was ready for me when I arrived for my service appointment and the work on my 2016 Civic was done in the time frame I was advised about in a The staff was ready for me when I arrived for my service appointment and the work on my 2016 Civic was done in the time frame I was advised about in advance. I had forgotten that my car was in its "inspection" month and the fact that they noticed, asked me about it, and completed the job was great. More

Ralphs review I enjoyed my experience as it was calm and comfortable I received the service I had come in for and was not pressured for more. Most people do appr I enjoyed my experience as it was calm and comfortable I received the service I had come in for and was not pressured for more. Most people do appreciate that More

Thank you for all your help. Thank you for all your help, and helping repair my Mom's Honda Fit, after the car battery died. Thank you again for all your help, Chris B. Thank you for all your help, and helping repair my Mom's Honda Fit, after the car battery died. Thank you again for all your help, Chris B. More

the sales manager was very insulting As a customer of Apple Honda I returned to lease a second vehicle. As the deal was being discussed with the sales rep (who was a gem to deal with) the As a customer of Apple Honda I returned to lease a second vehicle. As the deal was being discussed with the sales rep (who was a gem to deal with) the sales manager came over and attempted to continued the negotiation but in the end insulted me by suggesting I go to another dealership to buy a different brand of vehicle. Not the best way to keep and gain business. I will NEVER recommend this dealership in fact I will discourage everyone I know to avoid the place. More

Tim our salesperson was informative, pleasant and not pushy. They were able to expedite pickup and tim even dropped me off at work in the outlets. pushy. They were able to expedite pickup and tim even dropped me off at work in the outlets. More

Complete satifaction with my New Honda CRV From the moment I was recommended to your dealership by a coworker , Pat Carr, and my experience with salesman Joe Piacenti I knew my purchase would b From the moment I was recommended to your dealership by a coworker , Pat Carr, and my experience with salesman Joe Piacenti I knew my purchase would be great. Joe was extremely knowledgeable on the CRV, answered all my questions and gave great advise in the finance of the vehicle. Charlie Giamanco explained several options and I was satisfied with the lease and I expect to purchase the vehicle after 36 months. More

Mark was amazing! I was in and out quickly! He made me feel very comfortable! He is the best! I couldn’t thank him enough! He listened to me explain what was wrong with my car and he is so respectful! I w feel very comfortable! He is the best! I couldn’t thank him enough! He listened to me explain what was wrong with my car and he is so respectful! I will make sure I have him each time I have my car serviced! Tim in sales is great as well he is the one who helped me get into my Honda Accord, he went above and beyond. I can’t thank Honda enough for my wonderful experience! Tim in sales and Mark in service your work never goes unnoticed and I thank you both for your patience, and respect!!!! More