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Apple Honda
Riverhead, NY
1,254 Reviews
APPLE HONDA, A FAMILY OWNED AND OPERATED DEALERSHIP FOR OVER 50 YEARS WE REMAIN A LANDMARK ON ROUTE 58 IN RIVERHEAD,N.Y. OUR FAMOUS VIP REWARDS MEMBERSHIP GIVEN TO ALL OF OUR CUSTOMER'S "FREE OF CHARGE" EXTENDS A VARIETY OF COMPLIMENTARY SERVICES: INCLUDING LOANER CARS WITH MAJOR REPAIRS, TOWING WITHIN SUFFOLK COUNTY, DISCOUNTS ON SERVICE MENU ITEMS AND ACCESSORIES, ANNUAL 41 POINT INSPECTION, SATURDAY FOR CUSTOMER'S ONLY SERVICE HOURS AND A CAR WASH WITH EVERY SERVICE APPOINTMENT.
APPLE HONDA WHERE VALUE AND GREAT PRICE COME TOGETHER.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,254 reviews
April 21, 2018
purchased a new lease Stephanie was a wonderful to work with, she was extremely helpful with anything I needed and went above and beyond to make sure everything was perfect Stephanie was a wonderful to work with, she was extremely helpful with anything I needed and went above and beyond to make sure everything was perfect for me. Stephanie's excellent customer service didn't end with just the sale, she even called me 2 days later to see how I like the car and asked if there was anything I needed. Thats what I call AMAZING customer care! I think Stephanie should get major praise for being a great Sales representative for Honda. More
by Donamy1111
Employees Worked With
Stephanie Mcheahon
April 21, 2018
Not crazy about dealership but service rep was great! I recently had to bring my car in for a recall. In the past I was always offered a loaner car for something like this. As a busy mom of three spendin I recently had to bring my car in for a recall. In the past I was always offered a loaner car for something like this. As a busy mom of three spending hours at a dealership mid day is quite the inconvenience so I was disappointed to learn that even though this was for a recall - which is clearly the manufactures fault— I was not able to use a car for those hours. I was however extremely impressed with the attention and concern of the representative – Mark. When it was getting close to my having to leave to pick up my daughter he was responsive and got me out of there as quickly as possible. I was quite grateful. I am on my third and probably final Honda Odyssey. I’m finding the level of service to go downhill over all. More
by Bspock
Employees Worked With
Mark Skawinski
April 18, 2018
Service was prompt. Wait time was reasonable Called for appointment the day before and had the appointment for the next morning and service was completed within a reasonable time of approximately Called for appointment the day before and had the appointment for the next morning and service was completed within a reasonable time of approximately 1-1 1/2 hours while I waited. More
by Joan F Kielkowski
Employees Worked With
John Turano
April 18, 2018
pleasant easy and the coffee was hot! i was told about the dealership and that bonnie was the person to see if i were to buy a car so idid and i did. a fine example of a person that k i was told about the dealership and that bonnie was the person to see if i were to buy a car so idid and i did. a fine example of a person that knowns her job did not try to sell me and made the process easy. car buying should not be brain surgery. i m sure the other salespersons are also excelent at your dealership. and this survey request shows good management that cares keep it up. michael bassett More
by honolulumike
Employees Worked With
Other Employees :
mike in service and two mechanics that tried to find the problem and were professional
April 15, 2018
Apple Honda Visit I am nearing the end of my current Civic lease and took the opportunity to meet with Bonnie Campbell while my car was being serviced. The whole experi I am nearing the end of my current Civic lease and took the opportunity to meet with Bonnie Campbell while my car was being serviced. The whole experience was great. Bonnie was very attentive to my questions and we test drive drive a few possibilities. I look forward to leasing my new Civic from Apple Honda in a few months time. More
by Civic Lover
April 15, 2018
Purchase of a certified honda Purchased a used certified honda , process was smooth . Vehicle needed some minor work after the fact , but great customer service . Helped all along Purchased a used certified honda , process was smooth . Vehicle needed some minor work after the fact , but great customer service . Helped all along the way and made it right for my wife and myself. Will definitely do business only at apple. Bill is a great sales person , and John in service is a gem. Will recommend them to everyone I know who is in the market for a vehicle and for service . More
by Kubexx
April 14, 2018
Service Have had nothing but pleasant customer service experiences with sales and service dept. Look forward to many good years of dependability with my Honda Have had nothing but pleasant customer service experiences with sales and service dept. Look forward to many good years of dependability with my Honda purchase. More
by Drew 123
Employees Worked With
Mark Skawinski
April 14, 2018
Purchase Excellent service made us completely comfortable and was efficient. Would definitely recommend this dealership I wish everything was this easy . My da Excellent service made us completely comfortable and was efficient. Would definitely recommend this dealership I wish everything was this easy . My daughter went back the next day to go over everything in the car and she was met with nothing but great service More
by Ksmrnnp
Employees Worked With
Mike Wilson
April 13, 2018
Always a pleasure Flat tire which could not be repaired. Needed my car to get to a doctor's appointment later in the day. Fortunately my tire WAS in stock! They were a Flat tire which could not be repaired. Needed my car to get to a doctor's appointment later in the day. Fortunately my tire WAS in stock! They were able to squeeze me in and get me out on time AND even washed the car. More
by Melo
Employees Worked With
Mark Skawinski
April 13, 2018
Top-Notch Customer Service Always treated well and receive a full explanation of work being done. John strives to meet all my needs. I feel like a member of the family. Always treated well and receive a full explanation of work being done. John strives to meet all my needs. I feel like a member of the family. More
by NLynch
Employees Worked With
John Turano
