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Apple Honda

Riverhead, NY

4.4
1,254 Reviews
APPLE HONDA, A FAMILY OWNED AND OPERATED DEALERSHIP FOR OVER 50 YEARS WE REMAIN A LANDMARK ON ROUTE 58 IN RIVERHEAD,N.Y. OUR FAMOUS VIP REWARDS MEMBERSHIP GIVEN TO ALL OF OUR CUSTOMER'S "FREE OF CHARGE" EXTENDS A VARIETY OF COMPLIMENTARY SERVICES: INCLUDING LOANER CARS WITH MAJOR REPAIRS, TOWING WITHIN SUFFOLK COUNTY, DISCOUNTS ON SERVICE MENU ITEMS AND ACCESSORIES, ANNUAL 41 POINT INSPECTION, SATURDAY FOR CUSTOMER'S ONLY SERVICE HOURS AND A CAR WASH WITH EVERY SERVICE APPOINTMENT. APPLE HONDA WHERE VALUE AND GREAT PRICE COME TOGETHER.
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1375 County Rd 58

Riverhead, NY

11901

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Showing 1,254 reviews

February 23, 2018

Thanks for making my CRV look like new!! I made a appointment to have some minor CRV. Door nick, shopping cart scrapes & a small dent & scratches put in the rear door by myself, backing into More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turano
Feb 26, 2018 -

Apple Honda responded

Thank you for the review, Judy! We're proud of the work our service team does, as meeting and surpassing our customers' expectations is an important goal for us. If you need help with anything else in the future, please let us know! Have a wonderful day!

February 23, 2018

Poor service dept Went with faulty battery that was still on warranty. Refused to replace after making me wait 3 hours. Had battery checked at three other places and it More

by Bad Apple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Turano, Mike Guarino
Mar 20, 2018 -

Apple Honda responded

We appreciate you taking the time to rate your experience at our dealership in our service drive. We are disappointed to learn you were not happy with your visit, and that you felt our service recommendation was not valid. We would like the opportunity to speak with you to learn more about the details of your visit, and see if there is a way we are able to make things right. Please contact Eric Nichols at (631)727-0555. Thank you.

February 22, 2018

Satisfying experience I normally do not enjoy the car shopping experience. There have been too many bad memories in the past of this “ game”. I have to admit though that More

by SaggM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bustamonte
Feb 26, 2018 -

Apple Honda responded

We truly appreciate you taking the time share your experience with us! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. So, we're delighted to hear that Jose could provide a simple and easy car buying experience for you. Please let us know if there is anything else we can do for you. It was a pleasure doing business with you and we look forward to seeing you on your next visit! We wish you many miles of happy and safe driving in your new car!

February 22, 2018

great experience. Great sales person! I was guided by Eric Goetz to sales person keenan Stephenson. He was comfortable to deal with, knowledgeable and efficient. He and Eric made this ex More

by cwil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
keenan stephanson, eric goetz, john bracken
Feb 26, 2018 -

Apple Honda responded

Thank you for your recommendation and positive feedback about your recent experience with us! We pride ourselves on knowledgeable and honest staff members, like Keenan, Eric, and John and we are delighted to hear that they provided an enjoyable and easy car buying experience for you. We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. If you need anything else, please let us know. We appreciate your business and hope you come back soon!

February 21, 2018

Treated like a friend Always a positive and pleasant experience dealing with Mike Guarino. I waited for the service and was in and out within 1 hour. It was great to see an More

by jackim1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 23, 2018 -

Apple Honda responded

We hope that the showroom wasn't too hot, thank you for letting us know! We're happy to hear that Mike and the team can always give you such a positive and pleasant experience with us. We look forward to seeing you on your next visit!

February 20, 2018

Problem with Loyalty Card Problem with checkout. Attempted to use Loyalty Card, declined. Had to use credit card. Called CA. I will contact Apple Monday to reverse transact More

by sunserv2/20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Feb 21, 2018 -

Apple Honda responded

Thank you for the great review score! Just let us know whenever you need assistance, and we'll gladly do what we can. Have a fantastic day!

February 20, 2018

Two out of two. This is the second time that I've used your service department. I was helped by Mark Skawinski both times. He was exceptionally friendly, knowledgeabl More

by pehrlein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Feb 21, 2018 -

Apple Honda responded

That's great, thank you for the feedback! We're proud of the work our service team puts in, and we hope you'll come back again if you need help in the future. Have a delightful day!

February 20, 2018

The trust just keeps on building My service was primarily motivated to get my inspection done. After I made the appointment the tire indicator light went on but I didn't get nervous More

by Francisco Campos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 21, 2018 -

Apple Honda responded

Thanks for the wonderful review, Francisco! We're so glad that we could thoroughly service your vehicle, while saving you a little time and cash as well. Please keep us in mind if you need anything else, and we'll be looking forward to the next time!

February 20, 2018

Had a very good experience. Staff was professional and very accommodating. I brought my car in for state inspection and I had less than a five minute waiting time.i was out of th More

by Jeanieg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 23, 2018 -

Apple Honda responded

That's fantastic news! We're pleased that your car was in and out in such a short amount of time, that's what we try for. Thank you for visiting us, we hope to see you back again!

February 19, 2018

GREAT My Guy was new, (Craig or Greg)? but provided very great service, and even a follow call to make sure things were good. Thank you! More

by Nugget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 21, 2018 -

Apple Honda responded

Thank you for your review! We are so happy to hear you had a great experience with us! We hope you are loving your new car!

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