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Apple Honda

Riverhead, NY

4.4
1,254 Reviews
APPLE HONDA, A FAMILY OWNED AND OPERATED DEALERSHIP FOR OVER 50 YEARS WE REMAIN A LANDMARK ON ROUTE 58 IN RIVERHEAD,N.Y. OUR FAMOUS VIP REWARDS MEMBERSHIP GIVEN TO ALL OF OUR CUSTOMER'S "FREE OF CHARGE" EXTENDS A VARIETY OF COMPLIMENTARY SERVICES: INCLUDING LOANER CARS WITH MAJOR REPAIRS, TOWING WITHIN SUFFOLK COUNTY, DISCOUNTS ON SERVICE MENU ITEMS AND ACCESSORIES, ANNUAL 41 POINT INSPECTION, SATURDAY FOR CUSTOMER'S ONLY SERVICE HOURS AND A CAR WASH WITH EVERY SERVICE APPOINTMENT. APPLE HONDA WHERE VALUE AND GREAT PRICE COME TOGETHER.
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1375 County Rd 58

Riverhead, NY

11901

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Showing 1,254 reviews

January 26, 2018

Staff is great! Just went in for oil change. Was finished in a timely fashion. Asked about a dent repair & was given a reasonable price. Will have the work done. More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 30, 2018 -

Apple Honda responded

Thank for your feedback, Judy! We're very excited you had a great experience with us and can't wait to see you again soon!

January 25, 2018

Fantastic customer care and service I’m so pleased with Apple Honda. We couldn’t be happier with the kindness and helpfulness of this establishment especially the service department. Jer More

by rangergirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy (mechanic), John Turano
Jan 26, 2018 -

Apple Honda responded

Thank you for taking the time to share your service experience with us! Jeremy, John, and the service team will appreciate the shout out. We are delighted to hear that they have provided such a great experience for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

January 25, 2018

Good Service You’re a service writer and John is very personable and friendly. He always helps and is very polite and knowledgeable provide quality service. Fas More

by Leo2114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turano
Jan 26, 2018 -

Apple Honda responded

This is the kind of feedback that we love to hear! We pride ourselves on our knowledgeable and helpful staff members, like John. Thanks for the excellent 5-star rating. We look forward to your return!

January 24, 2018

Fast and complete service I dropped my car off for service which was completed faster than estimated waiting time, all work done well and according to estimate, Staff was court More

by edev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Jan 26, 2018 -

Apple Honda responded

It's great to hear that your experience with our service team was a great one! Thank you for your business and we look forward to seeing you again soon.

January 23, 2018

Bad job Mikey Mike kept my car for 3 hours then told me battery was ok after car had not started earlier and required Honda roadside assistance. Battery had been te More

by Bad Apple
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Turano, Mike Guarino
Mar 20, 2018 -

Apple Honda responded

We appreciate you taking the time to rate your experience at our dealership in our service drive. We are disappointed to learn you were not happy with your visit, and that you felt our service recommendation was not valid. We would like the opportunity to speak with you to learn more about the details of your visit, and see if there is a way we are able to make things right. Please contact Eric Nichols at (631)727-0555. Thank you.

January 23, 2018

Service Department Mike Guarino who is my service manager answers all of my questions and concerns that I may have regarding my vehicle. He is very knowledgeable and ex More

by cm15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Jan 24, 2018 -

Apple Honda responded

Thank you for taking the time to provide us with feedback! Mike will be happy to hear that he was very helpful with your service experience. We appreciate your business and look forward to seeing you on your next visit!

January 23, 2018

Butler service and inspection I was clearly told what would be done and how long it would take! Service was finished before they said. I was told everything that had been done! More

by Cgb88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Jan 26, 2018 -

Apple Honda responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

January 22, 2018

Professional and well organized We recently purchased a new Honda Clarity from Apple Honda. The entire operation was very well organized and attentive to the customer. From the tes More

by DJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Brunner
Jan 24, 2018 -

Apple Honda responded

Thank you for your review, DJ! We are so happy to hear you had a great experience with us! We hope you are loving your new Honda! Come back and see us again soon!

January 21, 2018

Great Experience The sales person, Bonnie, was wonderful. She was professional, very knowledgeable and answers all my questions. John in Finance did a great job gettin More

by Rick1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John P. Bracken, Don Brunner
Jan 23, 2018 -

Apple Honda responded

Rick, we're very happy to hear that Bonnie and the rest of our team were very helpful towards you! We hope you love your new vehicle! Let us know when you're ready for your first service appointment!

January 19, 2018

Thought battery had “died” : I drove to the market and when came out, my car wouldn’t start. It seemed as thought the battery had “died”. Someone kindly jump started it and I drov More

by Owner2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know their names, but all the employees who spoke with me on the phone or I interacted with when I was at service were both professional and kind. , John Turano
Jan 23, 2018 -

Apple Honda responded

We're very happy to hear that John and the service team were able to get everything situated and fixed with your car battery! We hope we can help you again next time you have car troubles!

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