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Ciocca Subaru of York

York, PA

4.6
253 Reviews
Call Dealership (717) 854-1800
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1202 Loucks Road

York, PA

17404

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253 Reviews of Ciocca Subaru of York

October 14, 2025

Service writer very nice and kept me informed. In was in and out rathrr quickly More

by Crashmommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Report | Print
Oct 14, 2025 -

Ciocca Subaru of York responded

Thank you for your review! We’re glad to hear that our team kept you informed and made your visit quick and efficient. We appreciate you choosing Ciocca Subaru of York and look forward to seeing you again!

October 13, 2025

Ciocca Subaru has a great team that communicates well with the customer. They are friendly and respectful. More

by joels79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haleigh Miller (5 stars)
Report | Print
Oct 14, 2025 -

Ciocca Subaru of York responded

Thank you for sharing your feedback! We're so glad to hear that our team communicated clearly and treated you with friendliness and respect. We appreciate your kind words and look forward to serving you again at Ciocca Subaru of York!

October 03, 2025

This was a difficult time for me to purchase a car. With the kind understanding of the sales staff and help of neighbors and friends I now drive a car that gives the comfortable ride that I needed to More

by bearden0001
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Oct 07, 2025 -

Ciocca Subaru of York responded

Thank you so much for sharing your kind words! We’re truly happy to hear that our team was able to make your car-buying experience comfortable and stress-free. It’s wonderful to know that your new Subaru Crosstrek is providing the smooth, confident ride you were hoping for. We appreciate your trust in Ciocca Subaru of York, and we look forward to seeing you again when you’re ready to learn more about all its great features.

September 24, 2025

Very attentive and helpful. Made the car buying experience very painless and enjoyable. Can’t say enough good things about the dealership. More

by Dvdrftwd
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Report | Print
Sep 26, 2025 -

Ciocca Subaru of York responded

Thank you so much for your wonderful review! We’re thrilled to hear that our team made your car-buying experience smooth, enjoyable, and stress-free. At Ciocca Subaru of York, we strive to provide attentive and helpful service every step of the way, and it means a lot to know we delivered for you. We truly appreciate your kind words and look forward to seeing you again down the road!

September 09, 2025

Great sales rep and manager made the buying process pretty smooth. Stayed after hours to complete the transaction. More

by Oldschool Outback
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Martin
Report | Print
Sep 10, 2025 -

Ciocca Subaru of York responded

Thank you so much for your feedback! We’re glad to hear that our sales representative and manager made the buying process smooth and seamless for you. It’s especially great to know they went the extra mile by staying after hours to ensure everything was completed to your satisfaction. We truly appreciate your kind words and look forward to serving you again in the future here at Ciocca Subaru of York!

August 19, 2025

Great vehicles to choose from and great sales people. Very accommodating. Thank you.very friendly More

by ishcubible
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Report | Print
Aug 19, 2025 -

Ciocca Subaru of York responded

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed both our selection of vehicles and the friendly, accommodating service from our team. Creating a welcoming and helpful experience for every customer is what we strive for, and it’s wonderful to know we met that goal with you. We truly appreciate your recommendation and look forward to serving you again in the future here at Ciocca Subaru of York!

August 12, 2025

Everyone was very helpful and I enjoyed working with them. I am very happy with my choice. More

by Jgeisel375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig, Brianna Holmes
Report | Print
Aug 13, 2025 -

Ciocca Subaru of York responded

Thank you for the kind words! We’re so glad to hear our team was helpful and that you enjoyed working with us. It’s wonderful to know you’re happy with your choice, and we truly appreciate your trust. We hope you enjoy your new vehicle for many miles to come and we look forward to seeing you again at Ciocca Subaru of York!

July 29, 2025

The employees of this Ciocca Subaru dealership are exceptional- friendly, personable, knowledgeable, and always willing to assist and/or answer questions. More

by mkcindy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viola, Justin, other names unknown
Report | Print
Jul 30, 2025 -

Ciocca Subaru of York responded

Thank you so much for the kind words! We’re truly grateful for your support and thrilled to hear that our team at Ciocca Subaru of York made such a positive impression. Providing friendly, knowledgeable, and helpful service is what we strive for every day, and it's wonderful to know that came through in your experience. We look forward to seeing you again soon- have a great day!

July 17, 2025

Our car was in for a warranty repair today. Initially, the appointment was moved from one evening to the next day, requiring me to take a day off work. I got a call partway through the day sayi More

by mthausman
Recommend Dealer
No
Employees Worked With
Becca
Report | Print
Jul 18, 2025 -

Ciocca Subaru of York responded

We're very sorry for the experience you had, and we appreciate you bringing this to our attention. We understand how frustrating it was to take time off work, only to learn the necessary part wasn’t available, and we deeply regret the inconvenience this caused. Additionally, we acknowledge that a part was installed without your approval, which should never have happened. This was a mistake on our end, and after speaking with you directly, our service manager is mailing a refund to make this right. We take full responsibility and are addressing this internally with our team to ensure it doesn’t happen again. While we understand your disappointment, we hope you’ll accept our sincere apology and hope to possibly earn back your trust. If you ever need anything else from us, please feel free to reach out or visit us here at Ciocca Subaru of York.

July 01, 2025

Justin was amazing! He kept me informed and provided exceptional customer service. My car and I will be back! More

by adrienneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jul 02, 2025 -

Ciocca Subaru of York responded

We are so happy to hear that you will be returning to Ciocca Subaru of York! Returning customers is a sign of great service, and it means the world to us that you’ve chosen to bring back your vehicle. Our team works hard to create a welcoming environment and provide a smooth, enjoyable experience every time, and we’re thrilled to hear that Justin made a lasting impression. We look forward to seeing you again, have a great day!

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