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Apple Tree Acura

Fletcher, NC

4.7
195 Reviews
Apple Tree Acura is the dealership many drivers in Fletcher NC choose when they're looking for a great deal on a well-equipped luxury car that's also able to deliver engaging dependable performance. We carry the full lineup of new Acura models including sedans and crossovers like the Acura RDX Acura TLX Acura MDX and Acura ILX. On our lot you'll also find a variety of Certified Pre-Owned Acuras which allows drivers to enjoy manufacturer-backed luxury and performance at a more affordable price.
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193 Underwood Rd.

Fletcher, NC

28804

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Showing 195 reviews

August 23, 2026

Duane was very helpful and patient during our search. Due the to our work schedule, we unfortunately caused him to work after closing hours. We found the perfect car and enjoyed a seamless purchase exp More

by mark.roberts0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane, zane
August 23, 2026

I have suffered through many dealer car purchases (the manipulation, long waits, pressure tactics, smoke and mirrors etc.); however, this was by far the best buying experience. Smooth and transparent. Pe More

by ipse_dixit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Dean
Aug 23, 2026 -

Apple Tree Acura responded

Knowing that this was your best buying experience means a lot to us. We’re pleased we could provide a smooth and transparent purchase process for your Acura MDX.

August 23, 2026

My 2019 Accord would not start. I called the Honda service and left a message. I did not get a response, not even a call back. I called one of your service people, Brenda McCraw, More

by PERRY.YAEGER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brenda McCraw
Aug 23, 2026 -

Apple Tree Acura responded

Thank you for sharing your experience, Perry! I’m thrilled to hear that Brenda was able to assist you and ensure your 2019 Honda Accord was taken care of promptly. At Apple Tree Acura, we strive to provide excellent service, and it’s great to know that you were pleased with the outcome. We look forward to seeing you again for any future services! Sincerely, Richard Lupo Service Manager 828-684-4400

August 22, 2026

They completed the first service quickly and my car was cleaned and ready to hit the road. More

by TAGROBERTSON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John
Aug 22, 2026 -

Apple Tree Acura responded

Our service team is pleased we could complete your Acura MDX’s first service swiftly and have it cleaned and ready to hit the road.

August 22, 2026

Purchased a Honda CRV Sport Hybrid L (not an Acura as indicated below - won't let me change it) More

by CHRISSTHECANDLELADY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ, Laura, William
Aug 22, 2026 -

Apple Tree Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Apple Tree Acura are glad to have you as a customer.

August 22, 2026

Always feel well taken care of. All questions and concerns are addressed in a professional manner. More

by LAURATADLOCK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Aug 22, 2026 -

Apple Tree Acura responded

Thank you for your kind words, Laura! I’m thrilled to hear that you always feel well taken care of. At Apple Tree Acura, we're dedicated to addressing all your questions and concerns professionally. I appreciate your support, and we look forward to seeing you again soon! Sincerely, Richard Lupo Service Manager 828-684-4400

August 21, 2026

As usual the service was done in a timely manner. Brenda, the service agent, was very helpful. More

by LADYVETTE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
Aug 22, 2026 -

Apple Tree Acura responded

Thank you for your wonderful review! I'm thrilled to hear that you had a timely service experience at Apple Tree Acura and that Brenda was able to assist you effectively. I appreciate your feedback, and we look forward to welcoming you back for your next visit! Sincerely, Richard Lupo Service Manager 828-684-4400

August 21, 2026

Visits not coordinated. Oil change could have been done at same time state inspection. I thought oil change was tied to driving condition. I had recommended service with More

by jim.wedwick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Did not pay attention
Aug 21, 2026 -

Apple Tree Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Aug 21, 2026 -

Apple Tree Acura responded

Thank you for sharing your experience with us, Jim. I appreciate your feedback regarding the coordination of services at Apple Tree Acura. Your insight about combining the oil change with the state inspection is valuable, and I understand how it could have enhanced your visit. Please feel free to reach out to me directly if you have any further concerns or suggestions. We strive to improve and provide the best service possible. Sincerely, Richard Lupo Service Manager 828-684-4400

August 21, 2026

Left that front passenger tire skirt pulled down had to push back up in fender when I got home. Had back grease in the spots on the hood and two on windshield. When checking in ask them to check window was More

by EDWARDS1555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor John Tiedemann
Aug 21, 2026 -

Apple Tree Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Aug 21, 2026 -

Apple Tree Acura responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding the tire skirt and the grease on the hood and windshield. Your insights are valuable as we strive to maintain high standards at Apple Tree Acura. If you would like to discuss this further, please feel free to reach out to me directly. We hope to provide you with a better experience next time. Sincerely, Richard Lupo Service Manager 828-684-4400

August 21, 2026

Great customer service and follow up. Fabian has been wonderful to work with. Thank you, Fabian. More

by CTHLR01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian in service
Aug 21, 2026 -

Apple Tree Acura responded

Thank you for your kind words! I’m thrilled to hear that you had a great experience with our customer service and that Fabian made a positive impact during your visit. I appreciate your feedback, and we look forward to seeing you again at Apple Tree Acura! Sincerely, Richard Lupo Service Manager 828-684-4400

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