Apple Tree Acura

3% credit card fee. NG. Brought car in for 100k checkup. Only did inspection, told me car was ready. 100k check up not done. Went back and forth. NG. Brought car in for 100k checkup. Only did inspection, told me car was ready. 100k check up not done. Went back and forth. More

I strongly value having my vehicle maintained and serviced at Appletree Acura. The schedulers and service advisors are friendly, helpful and knowledgeable. The customer waiting area is comfort serviced at Appletree Acura. The schedulers and service advisors are friendly, helpful and knowledgeable. The customer waiting area is comfortable. Turnaround time for even simple straightforward things like an oil change takes longer than expected. More

Apple Tree Honda Service department is the best. ....😁 My advisor was very nice. He let you know what's going on with the car....😁 ....😁 My advisor was very nice. He let you know what's going on with the car....😁 More

Top notch! !!! Very professional with a great mix of friendly. Our technician Christian was the best, an we we’ll be returning customer. Thank you!!! !!! Very professional with a great mix of friendly. Our technician Christian was the best, an we we’ll be returning customer. Thank you!!! More

This place needs dramatic service improvements: 1. I made an appt for an oil change. I arrived on time, but when I arrive, the service advisor said they are running behind because a lot of other peop I made an appt for an oil change. I arrived on time, but when I arrive, the service advisor said they are running behind because a lot of other people without a reservation are ahead of me. Why have appointments then if others can get ahead of me? 2. After a nearly 2 hour wait, for an oil and filter, they tell me I need new brakes. The service advisor tells me after I paid the bill that he can do the work now. Was he kidding? Why not tell me during the inspection? Take your money elsewhere. Note, the dealer reached out as a result of a Google review. He asked that I reach out. I did reach out to the dealer prior to their post - and they have not gotten back to me. Apple Tree Honda service = empty words More

Christian has been consistently great at meeting my service needs. He recognizes me and my vehicle. Calls me by name. He has been good at developing a long term service strategy for my vehicle. The service needs. He recognizes me and my vehicle. Calls me by name. He has been good at developing a long term service strategy for my vehicle. The second my vehicle is completed he’s all about cutting me loose from the waiting room. No dealership is better! More

Service ok, but took 2 hours for a basic service. The real issue is the depersonalization of service. Everything by text until you pay. Real human contact would be nice The real issue is the depersonalization of service. Everything by text until you pay. Real human contact would be nice More

Lena was our service advisor and she is great! She does an exceptional job at making you feel welcome! She keeps you well informed and I appreciate that! She does an exceptional job at making you feel welcome! She keeps you well informed and I appreciate that! More

Brenda is an outstanding service advisor. She kept me informed of service needed and progress of the service. She kept me informed of service needed and progress of the service. More

Brenda is the best service writer I have ever worked with. She always takes good care of my car. with. She always takes good care of my car. More