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Apple Tree Acura

Fletcher, NC

4.7
259 Reviews
Apple Tree Acura is the dealership many drivers in Fletcher NC choose when they're looking for a great deal on a well-equipped luxury car that's also able to deliver engaging dependable performance. We carry the full lineup of new Acura models including sedans and crossovers like the Acura RDX Acura TLX Acura MDX and Acura ILX. On our lot you'll also find a variety of Certified Pre-Owned Acuras which allows drivers to enjoy manufacturer-backed luxury and performance at a more affordable price.
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193 Underwood Rd.

Fletcher, NC

28804

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Showing 259 reviews

July 18, 2026

Fast , efficient , knowledgeable, friendly service , clean , I have been taking my car here for service since I purchased it More

by JOHNANDDARLENE2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 18, 2026 -

Apple Tree Acura responded

We’re delighted the team provided fast, efficient and friendly service in a clean environment. Thank you for trusting us with your Acura MDX since day one and we look forward to caring for it again.

July 17, 2026

Could not find appoint for recall work made online. Said they could get to it anyway the next day S it was just a software upgrade. Arrived late the next day and work was not completed and they did n More

by LEE.BARGER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This was weeks ago. Call it traumatic amnesia.
Jul 18, 2026 -

Apple Tree Acura responded

Thank you for your feedback, Lee. I understand your concerns regarding the delay in completing the software upgrade for your van. At Apple Tree Acura, we strive to ensure every service is handled efficiently, and it seems that we missed the mark in your case. I appreciate you bringing this to our attention and encourage you to contact me directly so I can address your experience more comprehensively. Your insights are vital for us to improve our services. Thank you again for sharing your thoughts. Sincerely, Richard Lupo Service Manager 828-684-4400

July 17, 2026

Quit sending me reviews five six seven eight nine ten eleven twelve thirteen fourteen fifteen More

by ORCACLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John doe
Jul 18, 2026 -

Apple Tree Acura responded

Thank you for sharing your feedback. I understand your frustration regarding the number of review requests you've received. I appreciate you bringing this to our attention and will use your feedback as we continue to improve the customer experience. If you would like assistance with your communication preferences, please feel free to reach out to me directly at Apple Tree Acura. Sincerely, Richard Lupo Service Manager 828-684-4400

July 17, 2026

I have had good previous experiences but this past time I received incorrect information about checking in (said to use to kiosk) for my service and it took two hours to get an inspection. More

by ELewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 17, 2026 -

Apple Tree Acura responded

Thank you for sharing your experience with us. I appreciate your continued trust in Apple Tree Acura and understand the frustration caused by the incorrect information regarding the check-in process. Please know that we are committed to improving our services and ensuring a smoother experience for our customers. If you have any further concerns, feel free to contact me directly. We look forward to serving you better in the future. Sincerely, Richard Lupo Service Manager 828-684-4400

July 17, 2026

Quick service. I do miss the professionalism of Garrett and excellent communication with him.. Brandon was fine, but I think he was distracted as a lady had to go f More

by SUZIEPIXIE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 17, 2026 -

Apple Tree Acura responded

Thank you for your feedback, Suzie. I appreciate your comments about the quick service at Apple Tree Acura. I understand that you miss the professionalism and communication you had with Garrett. It's important for us to ensure every team member meets our standards of service. I welcome your insights and encourage you to reach out to me directly for any further assistance or to discuss your experiences. We look forward to serving you better in the future! Sincerely, Richard Lupo Service Manager 828-684-4400

July 16, 2026

Service was fast and efficient. Brenda is very up to date and pleasant to work with. More

by KJB3342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
Jul 16, 2026 -

Apple Tree Acura responded

We’re delighted the work on your Honda CR-V was fast and efficient. It’s wonderful our team kept you informed and made the experience pleasant. Thank you for the outstanding rating.

Jul 16, 2026 -

Apple Tree Acura responded

Thank you for your kind words! I’m thrilled to hear that you had a fast and efficient service experience at Apple Tree Acura. I appreciate your feedback about Brenda and will be sure to share it with her. We look forward to seeing you again soon! Sincerely, Richard Lupo Service Manager 828-684-4400

July 16, 2026

VERY kind employees but zero experience with New England cars. I came in to have my left rear tire looked at for a rotational grinding while we were passing through. I was quoted for an entire new front and More

by Sep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richmond and Nathan
Jul 16, 2026 -

Apple Tree Acura responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your visit to Apple Tree Acura. While I'm glad to hear you found our employees kind, I understand your concerns about the assessment provided. We strive to provide accurate quotes based on our evaluations. I would like to encourage you to reach out to me directly so I can better understand your situation and ensure that we are meeting the needs of our customers. Thank you again for your input, and we hope to assist you better in the future. Sincerely, Richard Lupo Service Manager 828-684-4400

July 16, 2026

I had a great experience buying my new Ridgeline from Apple Tree Honda. Peter the sales rep was knowledgeable and courteous. My finance rep Zain got a competitive rate and walked me through the prosses q More

by dokkalfar01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee, Peter, Zain
Jul 16, 2026 -

Apple Tree Acura responded

We’re thrilled our team made your Honda Ridgeline purchase smooth and informative. It’s great the financing process was clear and accommodating so you never felt rushed. Thank you for recommending us!

July 15, 2026

Apple tree needs to step up management and procedures. You are far behind other quality dealerships. More

by JTUFO57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Megan and Nick
Jul 16, 2026 -

Apple Tree Acura responded

Thank you for sharing your feedback. I appreciate your insights and understand your concerns regarding our management and procedures. At Apple Tree Acura, we strive to improve continually and provide a quality experience for our customers. I would welcome the opportunity to discuss your experience further; please feel free to reach out to me directly. Thank you for your input. Sincerely, Matt Sewitsky General Sales Manager 828-684-4400

July 15, 2026

I had a great experience. The tires needed rotating so I used the Express service. More

by LCSOBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 15, 2026 -

Apple Tree Acura responded

It’s great to hear the Express Service tire rotation for your Honda CR-V went smoothly. Thank you for sharing your positive experience. We look forward to helping you again.

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