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Apple Tree Acura

Fletcher, NC

4.7
259 Reviews
Apple Tree Acura is the dealership many drivers in Fletcher NC choose when they're looking for a great deal on a well-equipped luxury car that's also able to deliver engaging dependable performance. We carry the full lineup of new Acura models including sedans and crossovers like the Acura RDX Acura TLX Acura MDX and Acura ILX. On our lot you'll also find a variety of Certified Pre-Owned Acuras which allows drivers to enjoy manufacturer-backed luxury and performance at a more affordable price.
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193 Underwood Rd.

Fletcher, NC

28804

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Showing 259 reviews

July 15, 2026

Took too long for a planned oil change and tire rotation- that is why I only have 3 stars More

by WINSLOW.CLARKE.DEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know
Jul 15, 2026 -

Apple Tree Acura responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. Thank you for your time.

July 15, 2026

Very professional staff. Joseph G always keeps me informed. I would highly recommend the service department. More

by GUILFORD.QUAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph G
Jul 15, 2026 -

Apple Tree Acura responded

Thank you for recognizing our service team’s professionalism and how well your advisor kept you informed. We’re grateful for your recommendation and look forward to assisting with your Honda Passport in the future.

Jul 15, 2026 -

Apple Tree Acura responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience with our professional staff and that Joseph kept you well-informed. I truly appreciate your recommendation of the service department at Apple Tree Acura. We look forward to seeing you again soon! Sincerely, Richard Lupo Service Manager 828-684-4400

July 14, 2026

Bob and Zane were very friendly and cordial. They made me feel very much at ease during this process. This was my first experience buying a car from this dealership, and good Lord willing, I s More

by littlefaith67
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Davis and Zane Rigsby
Jul 14, 2026 -

Apple Tree Acura responded

Thank you for your wonderful review! I'm thrilled to hear that Bob and Zane made your first car-buying experience at Apple Tree Acura enjoyable and comfortable. I truly appreciate your kind words, and we look forward to welcoming you back in the future. Safe travels until then! Sincerely, Matt Sewitsky General Sales Manager 828-684-4400

July 14, 2026

Always do great work and communicate thoroughly. Have been a customer for years. Thank you. More

by KWOODLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tiedemann
Jul 14, 2026 -

Apple Tree Acura responded

It’s great to know our clear communication and quality work continue to meet your expectations. Thank you for trusting us with your Honda and for your loyalty through the years.

July 13, 2026

Communication was not great. I dropped my car off at 8:30, called several times, and did not talk to a person until almost 4 o'clock. At that time I was told nothing had been don More

by VANESSA.LONG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richmond
Jul 14, 2026 -

Apple Tree Acura responded

Vanessa, we appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. Please contact us directly.

July 12, 2026

This excellent rating for Joseph Gutierrez and Brenda McCraw who are the the Service Consultants I worked with - primarily Joseph. They were both helpful and communicated what information they had avail More

by REDWING1353
Recommend Dealer
No
Employees Worked With
Joseph Gutierrez, Brenda Mc Craw
Jul 13, 2026 -

Apple Tree Acura responded

Thank you for the review! Joseph and Brenda will be glad with your kind words, and it is great to hear the repair met your standards. The frustration regarding the turnaround time is entirely understandable, and this feedback will be used directly to improve service efficiency at Apple Tree Acura. Looking forward to providing a much smoother visit next time! Sincerely, Richard Lupo Service Manager 828-684-4400

July 10, 2026

My service went smoothly and my vehicle was cleaned inside and out at no extra charge. My service advisor was friendly and helpful. The waiting area was clean, with comfortable chairs, television, news More

by DAN.GREENFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Jul 10, 2026 -

Apple Tree Acura responded

We appreciate the five-star rating and hearing how smoothly your Acura RDX service went. We’re pleased the complimentary cleaning, welcoming service advisor, and well-appointed waiting area enhanced your visit. It’s wonderful the spotless showroom with shiny Acuras caught your eye and we look forward to assisting you again.

July 10, 2026

Peter Dean was great person to work with. He goes over and beyond for his customer. Professional, courteous and listens well to his customers. He will be our go to guy and we would highly r More

by bagend28663
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Dean team
Jul 10, 2026 -

Apple Tree Acura responded

Thank you for highlighting our team’s professional and attentive service. We’re delighted you chose us for your Honda Ridgeline and appreciate your recommendation. We look forward to helping you again in the future.

July 10, 2026

Very professional service staff. Work was performed in the quoted timeframe and price. Highly recommended. More

by spencer.l.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Jul 10, 2026 -

Apple Tree Acura responded

It’s great to hear our team handled your Acura MDX professionally and completed the work within the quoted timeframe and price. Thank you for the recommendation. We look forward to assisting you again.

July 10, 2026

Brought my vehicle in for recalls. Was given a loaner vehicle. All went well. 3 days total. My issues... The paperwork for the loaner looked like it was going to charge me $40 a day. I More

by michaeljcara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
Jul 10, 2026 -

Apple Tree Acura responded

Thank you for your review, Michael. Please don't hesitate to reach out to us directly if you need any further assistance. We are always happy to help here at Apple Tree Acura.

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