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Apple Tree Acura

Fletcher, NC

Overview
Reviews
Vehicles
4.7
259 Reviews
Apple Tree Acura is the dealership many drivers in Fletcher NC choose when they're looking for a great deal on a well-equipped luxury car that's also able to deliver engaging dependable performance. We carry the full lineup of new Acura models including sedans and crossovers like the Acura RDX Acura TLX Acura MDX and Acura ILX. On our lot you'll also find a variety of Certified Pre-Owned Acuras which allows drivers to enjoy manufacturer-backed luxury and performance at a more affordable price.
Contact Dealership

193 Underwood Rd.

Fletcher, NC

28804

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Showing 259 reviews

July 02, 2026

Service ok, but took 2 hours for a basic service. The real issue is the depersonalization of service. Everything by text until you pay. Real human contact would be nice More

by GRAYM999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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Jul 03, 2026 -

Apple Tree Acura responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us at Apple Tree Acura. I understand the importance of personal interaction, and we are always looking for ways to improve our service. Your comments regarding the duration of service and the need for more human contact will be taken into consideration. If you have further concerns or suggestions, please feel free to reach out to me directly. We hope to serve you better in the future. Sincerely, Richard Lupo Service Manager 828-684-4400

July 02, 2026

Lena was our service advisor and she is great! She does an exceptional job at making you feel welcome! She keeps you well informed and I appreciate that! More

by JLENSLEY0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena
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Jul 02, 2026 -

Apple Tree Acura responded

We’re thrilled that our team made you feel welcome and kept you informed during your Honda service. Your kind words about our service advisor mean a great deal to us. Thank you for choosing us for your Honda maintenance.

July 02, 2026

Brenda is an outstanding service advisor. She kept me informed of service needed and progress of the service. More

by GEOM248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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Jul 02, 2026 -

Apple Tree Acura responded

We are delighted to learn you felt informed during your Honda service. Our advisor consistently provides updates on necessary work and progress. Thank you for trusting us with your service needs.

July 02, 2026

Brenda is the best service writer I have ever worked with. She always takes good care of my car. More

by DGMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda McCraw
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Jul 02, 2026 -

Apple Tree Acura responded

We appreciate your kind words about our service team. It’s wonderful to hear your Honda Passport receives attentive care each time. We look forward to assisting you again in the future.

Jul 02, 2026 -

Apple Tree Acura responded

Thank you for your wonderful review! I’m pleased to hear that you had such a positive experience with Brenda at Apple Tree Acura. She truly is dedicated to taking great care of your car. We look forward to seeing you again for your next service! Sincerely, Richard Lupo Service Manager 828-684-4400

July 01, 2026

The salesman that helped me was honest and helped to get into a vehicle.I had just purchased a car from Nissian in Hendersonville. Where they lied like it was a second language. It was a pleasure working wi More

by jamesslone1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I forgot the young man’s name
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Jul 02, 2026 -

Apple Tree Acura responded

Thank you for your kind words about your experience with Apple Tree Honda, James! I am thrilled to hear that we provided you with honest and helpful service. We strive to ensure a positive experience for all our customers, and it's great to know we could exceed your expectations after your previous experience. We look forward to assisting you again in the future! Sincerely, Matt Sewitsky General Sales Manager 828-684-4400

July 01, 2026

I have always been treated well by everyone I've had contact with. No problems. More

by KSTRICKLAND415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John is one. I do not know names, just faces.
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Jul 01, 2026 -

Apple Tree Acura responded

Delighted to learn our team has always treated you well. We’re glad your Honda Odyssey has received consistent and attentive care. We look forward to helping with your service needs again.

July 01, 2026

Joseph Gutierrez has been my service representative for the past six years and I will continue to come to Apple Tree for the required service for my CRV and Pilot. Joseph has always provided outstanding se More

by rbwdaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gutierrez
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Jul 01, 2026 -

Apple Tree Acura responded

It’s wonderful to know you’ve trusted us with your Honda CR-V for the past six years. We’re glad our maintenance advice has been so helpful. We look forward to supporting your vehicle care for many years to come.

June 30, 2026

The service agent was friendly, knowledgeable and prompt in checking in my CRV for service.. The service was preformed in the estimated time. The agent explained all the services conducted and thanked me fo More

by ftrantham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Print
Jul 01, 2026 -

Apple Tree Acura responded

Thank you for sharing how promptly our service agent checked in your Honda and clearly explained the steps involved. We’re glad the service was completed within the estimated timeframe and that our agent expressed appreciation for your business. Thank you again for choosing us for service.

June 30, 2026

Lena , was prompt, on top of situation, informative, professional, and pleasant to work with . Thanks More

by LROVER.JERRY2X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena
Print
Jul 02, 2026 -

Apple Tree Acura responded

Thank you for your review! I’m glad to hear that you had a positive experience with Lena at Apple Tree Acura. She truly strives to provide excellent service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Richard Lupo Service Manager 828-684-4400

June 30, 2026

Friendly, prompt service. Service department has always been helpful and I generally can get an appointment fairly quickly. More

by MCLAINMIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Print
Jun 30, 2026 -

Apple Tree Acura responded

Knowing our service team was friendly and prompt means a lot. We’re glad scheduling maintenance for your Honda has been convenient and that our team continues to be helpful. We look forward to assisting with your next service visit.

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