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Apple Tree Acura

Fletcher, NC

Overview
Reviews
Vehicles
4.5
53 Reviews
Apple Tree Acura is the dealership many drivers in Fletcher NC choose when they're looking for a great deal on a well-equipped luxury car that's also able to deliver engaging dependable performance. We carry the full lineup of new Acura models including sedans and crossovers like the Acura RDX Acura TLX Acura MDX and Acura ILX. On our lot you'll also find a variety of Certified Pre-Owned Acuras which allows drivers to enjoy manufacturer-backed luxury and performance at a more affordable price.
Contact Dealership

193 Underwood Rd.

Fletcher, NC

28804

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Showing 53 reviews

July 03, 2026

Apple Tree Honda Service department is the best. ....😁 My advisor was very nice. He let you know what's going on with the car....😁 More

by nsx253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richmond!!!
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Jul 03, 2026 -

Apple Tree Acura responded

It’s wonderful to hear our service team kept you informed and made your Honda Odyssey visit a positive one. Thank you for recognizing your advisor’s care. We appreciate you choosing us and look forward to assisting with your next service.

July 03, 2026

Top notch! !!! Very professional with a great mix of friendly. Our technician Christian was the best, an we we’ll be returning customer. Thank you!!! More

by Sluggo30309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jul 03, 2026 -

Apple Tree Acura responded

Thank you for your review! I’m glad you had a great experience with Christian at Apple Tree Acura. Your kind words about our professionalism and friendliness mean a lot to us. We look forward to welcoming you back in the future. Sincerely, Richard Lupo Service Manager 828-684-4400

July 02, 2026

This place needs dramatic service improvements: 1. I made an appt for an oil change. I arrived on time, but when I arrive, the service advisor said they are running behind because a lot of other peop More

by PBERUK76
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
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Jul 03, 2026 -

Apple Tree Acura responded

Thank you for sharing your experience with us. I understand your frustration regarding your recent visit to Apple Tree Acura for your oil change and the subsequent communication about your brakes. We strive to provide timely service for our customers, and it seems your appointment did not go as planned. I appreciate your feedback about our scheduling and communication processes. It is important to me that our customers feel valued and informed during their service visits. Please feel free to reach out to me directly so we can discuss your concerns more thoroughly. Your satisfaction is important to me, and we hope to have the opportunity to improve your experience in the future. Sincerely, Richard Lupo Service Manager 828-684-4400

July 02, 2026

Christian has been consistently great at meeting my service needs. He recognizes me and my vehicle. Calls me by name. He has been good at developing a long term service strategy for my vehicle. The More

by SDAHAMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Z
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Jul 02, 2026 -

Apple Tree Acura responded

We’re delighted to know that our service team provided you with personalized attention and a clear maintenance plan for your Honda. It’s great to hear we could complete your service efficiently so you could get back on the road quickly. Thank you for the five star rating and for trusting us with your service needs.

July 02, 2026

Service ok, but took 2 hours for a basic service. The real issue is the depersonalization of service. Everything by text until you pay. Real human contact would be nice More

by GRAYM999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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Jul 03, 2026 -

Apple Tree Acura responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us at Apple Tree Acura. I understand the importance of personal interaction, and we are always looking for ways to improve our service. Your comments regarding the duration of service and the need for more human contact will be taken into consideration. If you have further concerns or suggestions, please feel free to reach out to me directly. We hope to serve you better in the future. Sincerely, Richard Lupo Service Manager 828-684-4400

July 02, 2026

Lena was our service advisor and she is great! She does an exceptional job at making you feel welcome! She keeps you well informed and I appreciate that! More

by JLENSLEY0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena
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Jul 02, 2026 -

Apple Tree Acura responded

We’re thrilled that our team made you feel welcome and kept you informed during your Honda service. Your kind words about our service advisor mean a great deal to us. Thank you for choosing us for your Honda maintenance.

July 02, 2026

Brenda is an outstanding service advisor. She kept me informed of service needed and progress of the service. More

by GEOM248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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Jul 02, 2026 -

Apple Tree Acura responded

We are delighted to learn you felt informed during your Honda service. Our advisor consistently provides updates on necessary work and progress. Thank you for trusting us with your service needs.

July 02, 2026

Brenda is the best service writer I have ever worked with. She always takes good care of my car. More

by DGMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda McCraw
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Jul 02, 2026 -

Apple Tree Acura responded

We appreciate your kind words about our service team. It’s wonderful to hear your Honda Passport receives attentive care each time. We look forward to assisting you again in the future.

Jul 02, 2026 -

Apple Tree Acura responded

Thank you for your wonderful review! I’m pleased to hear that you had such a positive experience with Brenda at Apple Tree Acura. She truly is dedicated to taking great care of your car. We look forward to seeing you again for your next service! Sincerely, Richard Lupo Service Manager 828-684-4400

July 01, 2026

The salesman that helped me was honest and helped to get into a vehicle.I had just purchased a car from Nissian in Hendersonville. Where they lied like it was a second language. It was a pleasure working wi More

by jamesslone1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I forgot the young man’s name
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Jul 02, 2026 -

Apple Tree Acura responded

Thank you for your kind words about your experience with Apple Tree Honda, James! I am thrilled to hear that we provided you with honest and helpful service. We strive to ensure a positive experience for all our customers, and it's great to know we could exceed your expectations after your previous experience. We look forward to assisting you again in the future! Sincerely, Matt Sewitsky General Sales Manager 828-684-4400

July 01, 2026

I have always been treated well by everyone I've had contact with. No problems. More

by KSTRICKLAND415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John is one. I do not know names, just faces.
Report | Print
Jul 01, 2026 -

Apple Tree Acura responded

Delighted to learn our team has always treated you well. We’re glad your Honda Odyssey has received consistent and attentive care. We look forward to helping with your service needs again.

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