Apple Tree Acura

friendly knowledgeable and good communication. have gone there many times and have been happy with the service. easy to book the service and they keep you informed. nice waiting area. apprecia have gone there many times and have been happy with the service. easy to book the service and they keep you informed. nice waiting area. appreciate the ability some time to borrow a car while yours is being worked on. More

First time to visit dealership after moving to Asheville North Carolina in June of this year North Carolina in June of this year More

Great communications, fast service, clean waiting areas, pleasant staff, perfect experience. This final sentence is to get to 15 words. pleasant staff, perfect experience. This final sentence is to get to 15 words. More

Friendly, knowledgeable, courteous, professional, attentive to your needs. Clean lounge and restrooms. Easy to do business with! attentive to your needs. Clean lounge and restrooms. Easy to do business with! More

Always receive professional pleasant interactions from staff. Easy to book appointments,and they keep you updated while you wait. staff. Easy to book appointments,and they keep you updated while you wait. More

I want to thank John and everyone at Apple Tree Honda for being friendly, helpful, and taking the time to listen to my concerns. The staff has always treated me with respect and genuinely tried to help resol being friendly, helpful, and taking the time to listen to my concerns. The staff has always treated me with respect and genuinely tried to help resolve the issues I’ve brought to them. Unfortunately, my experience with my brand-new Honda Odyssey has been disappointing. From early on, the transmission has not felt smooth at all. It shifts very harshly, has jerked several times while driving, and when I’m stopped in traffic, I can feel the transmission shifting into gear as if something isn’t working correctly. More recently, after driving longer distances, the van has started vibrating about every minute while stopped in Drive, which is becoming increasingly concerning. Another issue is the second-row seat behind the passenger. Whenever someone sits in it, it makes a constant clicking noise. It’s quite annoying, and I’m concerned that something may be broken. I appreciate the dealership’s willingness to listen and help, and I hope these issues can be properly diagnosed and resolved because I really want to enjoy the new vehicle I purchased. More

Professional and friendly. Waiting area for service department is clean and you have a nice area to sit and wait in the showroom. Waiting area for service department is clean and you have a nice area to sit and wait in the showroom. More

John is always helpful and pleasant. Very easy to get an appointment to get my car in for service. Very easy to get an appointment to get my car in for service. More

Excellent service, professional, courteous and honest staff. I have had my MDX serviced at this dealership for 10 years and have never been disappointed. John H. and JP, the service managers with whom staff. I have had my MDX serviced at this dealership for 10 years and have never been disappointed. John H. and JP, the service managers with whom I have interacted with, are first rate individuals. More

All of my interactions with Apple Tree Acura in the last 7 years since purchasing my 2019 Acura RDX have been above expectations. I have been extremely pleased in particular with John Hamrick. He has been a 7 years since purchasing my 2019 Acura RDX have been above expectations. I have been extremely pleased in particular with John Hamrick. He has been a constant friendly face for the last several years. This last service I had accomplished was a quite an involved and expensive repair. He understood my concerns and restrictions and worked diligently to assist in coming up with a plan to meet my needs. These interactions are a perfect example of why I will continue to return to Apple Tree Acura. More