Apple Tree Honda
Fletcher, NC
Filter Reviews by Keyword
By Type
Showing 212 reviews
I was treated wonderfully the moment. I walked through the door. My salesman was Bob Davis. I should probably call him an educator instead. There was not one question. I asked him about t I walked through the door. My salesman was Bob Davis. I should probably call him an educator instead. There was not one question. I asked him about the vehicles that he did not know the answer to. There was no pressure no pushiness just him providing me with information I needed to make the best decision possible. I really can't say enough. They were able to meet the exact deal I requested without a lot of song and dance. I highly recommend this dealership. If you are looking for a preowned vehicle or even a new one, ask for Bob Davis when you go. You will not be disappointed. I also wanted to acknowledge the sales manager, Chris.Hagelios. He was welcoming, personable and candid. I knew exactly what I I could afford. financially, and. Chris went out of his way to make the deal work. What a great experience. More
Very good work by Christian repairing the air conditioning on the old (2009) Honda CRV I purchased new from this dealership. Have always had very good experiences with this dealership. conditioning on the old (2009) Honda CRV I purchased new from this dealership. Have always had very good experiences with this dealership. More
I had a 10 AM appointment for a Honda recall repair. I was told on the phone, it would be a 2.5 hour maintenance upgrade. I arrived at the dealership at 9:45AM and checked in. It is 2:30 PM and the car I was told on the phone, it would be a 2.5 hour maintenance upgrade. I arrived at the dealership at 9:45AM and checked in. It is 2:30 PM and the car has not been serviced. This is the only Honda dealer in the Asheville area. I was told if I rescheduled the service, the same thing( wait time) would occur. I have waited almost 5 hours with no work having been done on the car. More
Would give zero if I could. During an oil service, they scratched my car (not a small spot). Well they tell me to bring back in and they will repair it. Absolutely the worst mis During an oil service, they scratched my car (not a small spot). Well they tell me to bring back in and they will repair it. Absolutely the worst mistake I made. Not only does it not match my car it’s not smooth and has bubbles in the paint. The GM Matt refuses to call me back, the service manager will not call me back either. I have reached out to the owners Jason and Kelby Locke. More
We just purchased a 2025 pilot from Apple Tree. Our salesperson was Matt. He is a newer salesperson and he was very personable and listened to all our needs in a vehicle. The transaction was smooth Our salesperson was Matt. He is a newer salesperson and he was very personable and listened to all our needs in a vehicle. The transaction was smooth and we drove home that night with a new ride. The new car manager gave us a discount to sweeten the deal. Ask for Matt if you go there, he’ll treat you right. Ray and Colleen, Weaverville More
We were so please with the help we received from Bob when searching for and purchasing our Honda Pilot. He answered all of our questions and was very knowledgeable. Highly recommend! searching for and purchasing our Honda Pilot. He answered all of our questions and was very knowledgeable. Highly recommend! More
No inspection done on used Volvo I bought. The computer was dead. After we got a new one, over 100 codes popped up. Had to do an $11,000 repair on engine. Very fortunate that Volvo covered it. The computer was dead. After we got a new one, over 100 codes popped up. Had to do an $11,000 repair on engine. Very fortunate that Volvo covered it. But apple tree DID NOT inspect this car in any way, shape or form. Crooks. A/C did not even work. Could not tell because it was winter time. More
I want to thank Bob and Appletree Honda For helping and putting me in my “ new” used car. Bob went over and above helping and guiding through the ends and outs of the sale, purchase and anything else that putting me in my “ new” used car. Bob went over and above helping and guiding through the ends and outs of the sale, purchase and anything else that was needed to be done for me to able to acquire my new car. I am grateful for all his help and the kindness he showed to my pup/Fritz and I. I much appreciate every step he took for me! Thank you, Bob!!! More
I was an out of state buyer and recently visited Appletree after calling to verify vehicle availability and online price, $17,708.00with salesman, Bob. Bob was a good guy pleasant, honest, and infor Appletree after calling to verify vehicle availability and online price, $17,708.00with salesman, Bob. Bob was a good guy pleasant, honest, and informative. After test drive and deciding to purchase the vehicle, Bob was told by sales manager Chris Hagelios that the vehicle price is now $18,899.00. This is the most unscrupulous behavior I have ever seen from a dealership. I'm shocked that Honda would allow such unethical behavior at a dealership, especially from a manager.. I expect to pay a premium buying a used car from a dealership, but I also expect a level of honesty, truthfulness, and ethical business practices. Stay away from this company and buy your car elsewhere. More

