
Apple Tree Honda
Fletcher, NC
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Service department is horrible Their service department is horrible. When you take your car in, it's chaos; there are several lines and nothing to tell you where to go. Some service Their service department is horrible. When you take your car in, it's chaos; there are several lines and nothing to tell you where to go. Some service writers are backed up while others sit idle. Be prepared to wait a LONG time when you go in. They say they'll call when parts come in but they never do. Want to talk to the manager? They don't know where he is or how to find him. Honda's recall notices tell you to call and make an appointment for your "30 minute" repair. This place tells you you have to leave your car for half a day; they can't make appointments. They're the only authorized Honda dealer in this entire area and they sure know it; for recalls and warranty work there's no place else to go. More
Happy Honda Owner!!! Love my new 2015 Honda Civic. I traded in my 2009 Accord (that was also purchased at Apple Tree) and was given a more-than-fair value for my trade-in. Love my new 2015 Honda Civic. I traded in my 2009 Accord (that was also purchased at Apple Tree) and was given a more-than-fair value for my trade-in. Go see Jeanie. She'll take care of you! More
Awesome Service Great Cars Russ Dodson sold me my first brand new vehicle off a lot. He made feel comfortable and understood what I was wanting in my perfect car and when I foun Russ Dodson sold me my first brand new vehicle off a lot. He made feel comfortable and understood what I was wanting in my perfect car and when I found it he made sure I drove away in it that day, along with some help from Betsey in the finance department (thanks Betsey). For my first experience buying a new vehicle it was perfect. And when someone asks where I got my new ride, I will tell them Apple Tree Honda and if they are looking to purchase to ask for Russ! Thanks Russ your the best! More
Seventh Honda from Apple Tree! Our new 2015 CR-V is the seventh Honda/Acura we have bought from Apple Tree Honda in eleven years. Jeannie Heatherly is the best salesperson we have e Our new 2015 CR-V is the seventh Honda/Acura we have bought from Apple Tree Honda in eleven years. Jeannie Heatherly is the best salesperson we have ever dealt with there. She answered all our questions - even the ones we didn't think of. There was no pressure on us but lots of helpful information. Jeanie even helped us program everything into the HondaLink system. She has been available to us after we got home also. I'm sure that when it's time for us to replace our next Honda, we'll go looking for Jeanie. More
Russ Dodson at Apple Tree is awesome! Russ sold me my dream car at apple tree Honda. I got a great trade in value and got a 2015 Honda civic, its awesome! He took the time to make sure I w Russ sold me my dream car at apple tree Honda. I got a great trade in value and got a 2015 Honda civic, its awesome! He took the time to make sure I was happy with what I got! He told me about all my options and helped me find the perfect car. Everyone was so helpful and friendly! I recommend apple tree for anyone in the market for a great car! More
Best experience ever!! Seriously best experience car buying ever! i was in and out in less than 3 hours plus it was snowy weather so they came to my job to pick up the car a Seriously best experience car buying ever! i was in and out in less than 3 hours plus it was snowy weather so they came to my job to pick up the car and detail it a few days after i purchased it. then on top of that there was a ding in the door that needed some touch up paint but their paint guy had to wait for sunny weather when that finally happened he decided it was too large a job to do on the lot and would need to take my car over the weekend to fix. it didnt work out the first weekend and i really thought well thats the end of that this will never happen. but when i asked about it and told them i was going to be out of town for the following 2 weekends they called me back and scheduled a weekend that would work for me that was almost 2 months after my purchase date!! got my car back and it looks perfect. Seriously a great experience, i went in alone and as a single female i never felt pressured or like i was ripped off. it really was a God Send to have such a good experience. will buy from them again. More
Second time purchaser Great experience again with Jared McCanless from Apple Tree Honda. Love my new Pilot that he recommended! This is my second purchase with him. He is Great experience again with Jared McCanless from Apple Tree Honda. Love my new Pilot that he recommended! This is my second purchase with him. He is professional and very knowledgeable. He suggested I drive the Pilot! I drove from Atlanta, Ga to purchase with him again. The sales manager Matt Sewitsky was also awesome! Great people, great experience! More
Pre Owned Lot is awful Its hard to imagine a pre owned lot at a reputable dealer could be so bad. I saw a car on their website that I was interested in. It was priced 10% ab Its hard to imagine a pre owned lot at a reputable dealer could be so bad. I saw a car on their website that I was interested in. It was priced 10% above NADA Clean Retail so I figured it must be in excellent condition. When I saw the car it was in rough shape, bad paint and broken body panels, really bad condition. As soon as I saw the thing I handed the salesman the key back, didn't even drive it. Don't waste your time! More
Honda Fit Salesman Russ Dodson was very helpful and up front about everything. Had the customer's best interest in mind, was not pushy. He even offered to let m Salesman Russ Dodson was very helpful and up front about everything. Had the customer's best interest in mind, was not pushy. He even offered to let me take the car home for the night before buying it. Everything went smoothly, My only complaint is that the new car prices are not posted on the website. This makes it impossible to compare prices without going to the dealership, but the dealership experience itself was great. The Honda Fit is awesome, it's quick and fun and pretty versatile. The day after I bought it I was using it work, fit 3 people over 6' tall, a ladder, and a toolbox in it, then after work I filled all 5 seats and everyone had enough room. More
My new 2015 TLX Love my new TLX and LOVED Peter Estrada the whole Apple Tree dealership was great ! Best car buying experience ever if you're looking for a new Acura Love my new TLX and LOVED Peter Estrada the whole Apple Tree dealership was great ! Best car buying experience ever if you're looking for a new Acura or Honda it can't beat Apple Tree and be sure and ask for Peter you most definitely can't go wrong there !! More