"The ruse of luring people in to pay top dollar for trade-in"
I knew better..but after 3 calls from dealership promising me top dollar for my trade in I took the bait. They were not offering top dollar but rather just trade-in....i should have got up and left but I didn’t and thats my fault...but I’m glad to see the shady underbelly of this part of the automobile industry is still alive and bending Americans over and wearing them out..good job guys....keep up the good work.
From Sales to Finance to Service, Apple Valley is 5 star. They treat the customer with respect and want you to get outstanding customer service. We bought a great truck and the staff has been tremendous at every turn.
I recently purchased a 2015 Silverado pickup and included a tonneau cover in the deal. It arrived 4 days later and was installed 2 hrs later. Looks Great! Very pleased with my sales and service ecperiences.
The service I received was outstanding!!! I travel a minimum of 600 miles + per week for my work and I can't afford down time. My truck developed an issue with the cooling system last week. My service rep got me right in put me in a loaner ( truck ) and had me back on the road the next day.
My car was towed to the dealership for repair. From day 1 to final pick up, I received a call on the repair progress. The more I spoke to Chris, it felt like I had known him for years. The only thing that needs attention, when the vehicle is sent to multiple shops, it would be nice to have ALL completed paperwork attached when it is time to pick up the vehicle. Thank you Chris Lauer for the awesome customer service updates.
Our salesmen made this a very pleasant and easy process. He was knowledge about the product and answered all of our questions quickly and accurately. He was a pleasure to work with. The whole sales process was very organized. Each associate that we met was knowledgeable and a real pleasure to deal with. Thanks for a positive buying experience. We love Chevrolet!!
This was our fourth car we were buying from apple valley Chevrolet. As always we were treated in the utmost respect. They take care in meeting all our needs. I would highly recommend this dealer to family and friends.