Aransas Autoplex

Quick and Easy I had a recall on my 2015 Chevy Silverado. I called Aransas Autoplex and within the same day they had me an appointment to get my truck serviced. When I had a recall on my 2015 Chevy Silverado. I called Aransas Autoplex and within the same day they had me an appointment to get my truck serviced. When I arrived they immediately took my truck and where done in about 15 minutes. The staff was also very friendly. More

Kept me informed and had my truck taken care of quickly. Got me in immediately and diagnosed my truck within hours. Upon servicing found bad fuel in tank and notified me immediately. Found me the least expen Got me in immediately and diagnosed my truck within hours. Upon servicing found bad fuel in tank and notified me immediately. Found me the least expensive option and took care of it right away. Very pleased with this visit to Aransas Autoplex service department. More

Torque converter service I went into the service department to ask a few questions about an issue I was having with my vehicle. As I described the problem to the service tech I went into the service department to ask a few questions about an issue I was having with my vehicle. As I described the problem to the service tech he immediately knew what the problem was. He mentioned that it was an easy fix but that he didn't have any available openings for about a week away. I told him that I was returning back to work the following week and wouldn't have a chance to bring the vehicle in for a while. The service manager overheard our conversation and came out of his office and asked if I could leave it now and I responded that I could. Two hours later, they were done with my vehicle. I thought that was pretty awesome and that they went above and beyond to get me fixed up and back on the road. The entire staff at this service department is superior in their efforts to help out their clients. More

Purchased a new vehicle TJ Thorton was very professional and helped me choose the perfect new vehicle. The process was very easy. Everyone was helpful and patient. And every TJ Thorton was very professional and helped me choose the perfect new vehicle. The process was very easy. Everyone was helpful and patient. And every question was answered. More

End product done right My repair took longer than expected but in the service department defense they did tell me they were a couple weeks booked and stated they would sli My repair took longer than expected but in the service department defense they did tell me they were a couple weeks booked and stated they would slide me in as soon as possible I wish they would have offered a loaner car or rental but Ashley was great and in the long run fixed my truck and I'm back on the road 3 weeks later More

Not very timely A little disappointed in the service. Had an 8 am appointment on Saturday so I dropped off the vehicle on friday evening. I called Saturday at 9 am A little disappointed in the service. Had an 8 am appointment on Saturday so I dropped off the vehicle on friday evening. I called Saturday at 9 am to check on my vehicle and it was not even looked at. What is the point of making appointments? More

Collision and garage work Good collision and paint department! Price was cheaper than other shops I checked with. Customer service was great with keeping you informed with the Good collision and paint department! Price was cheaper than other shops I checked with. Customer service was great with keeping you informed with the progression of work being done with your vehicle! Thank you Autoplex More

Don't know how or refuse to do easy programming Took radio in to have cd player programmed with vin. After an hour they came out saying the radio control was not communicating and they couldn't fix Took radio in to have cd player programmed with vin. After an hour they came out saying the radio control was not communicating and they couldn't fix it. Just a month earlier another dealer had done just that. This dealership wanted to sell me over $500 to replace what was working. When I confronted the tech he just replied chevy wouldn't let him do it. Funny when he had just told me it couldn't be done. Bottom line I don't trust them. Only thing positive was they didn't charge me for the time they spent on the unit. More

Great New Car Experience I brought in my trade and the vehicle description I wanted along with my idea of TT&L, loan and trade in values. I didn’t even bring my title or check I brought in my trade and the vehicle description I wanted along with my idea of TT&L, loan and trade in values. I didn’t even bring my title or check book. In an hour we had negotiated on the details and taken a test drive. I got my down payment and old title back to Aransas Pass in a few days with the help of a great loam rate bought the car. Many thanks to Kyle Bogart and the sales team, the finance department and the Buick made available by Aransas Autuplex. More

Awesome! Kyle is very thoughtful, caring, and competent. He did everything he promised and worked very hard at giving us exactly what we asked for. There cou Kyle is very thoughtful, caring, and competent. He did everything he promised and worked very hard at giving us exactly what we asked for. There couldn't be a better salesman! More