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Aransas Autoplex - Service Center
Aransas Pass, TX
1,144 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,144 Reviews of Aransas Autoplex - Service Center
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August 20, 2018
Excellent Service Had appointment ... taken in quickly ... Had oil change and tire rotation ... I was in and out in less than hour. Service writer polite, neat and clea Had appointment ... taken in quickly ... Had oil change and tire rotation ... I was in and out in less than hour. Service writer polite, neat and clean and knew what he was doing. More
by bobann23
Verified CustomerEmployees Worked With
Helpful August 20, 2018
Great Had appt. and my vehicle was taken back immediately. Had complimentary coffee in a very clean waiting room. Vehicle was finish and I was gone within a Had appt. and my vehicle was taken back immediately. Had complimentary coffee in a very clean waiting room. Vehicle was finish and I was gone within an hour. More
by beachladydj
Employees Worked With
Hoss
August 18, 2018
First One! I had a Dr. appointment for Monday afternoon and thought I’d squeeze it in after lunch. They took care of me! Good Job! On Time! I had a Dr. appointment for Monday afternoon and thought I’d squeeze it in after lunch. They took care of me! Good Job! On Time! More
by hankster7770
August 10, 2018
Equinox wipers Fast repair on my vehicle. Big thanks to Robert, Eric and everyone that helped get me in and out so fast. Part was somewhat expensive but other than t Fast repair on my vehicle. Big thanks to Robert, Eric and everyone that helped get me in and out so fast. Part was somewhat expensive but other than that it was an awesome visit More
by ollie2518
Employees Worked With
Robert Vasquez, Eric Weber
August 04, 2018
Very helpful We were on vacation and needed help with our Acadia. Jay Henderson your service consultant helped us with our difficulty and took very good care of us We were on vacation and needed help with our Acadia. Jay Henderson your service consultant helped us with our difficulty and took very good care of us and our GMC. More
by Thankful
Employees Worked With
Jay Henderson
August 03, 2018
Excellent customer care. I live 30 miles away from the dealership. They worked my repair in from a previus appointment so didn't have a allotted time frame. Good, comfortabl I live 30 miles away from the dealership. They worked my repair in from a previus appointment so didn't have a allotted time frame. Good, comfortable waiting area with fresh coffee. They took me home and came and got me when my car was ready. The driver Josh was polite and friendly and a competent driver. The personnel laughed at my corny jokes. More
by toddlcutting
Employees Worked With
Josh, Valentin Urquidez, Jay Henderson
July 30, 2018
Service gone South I had an appointment at 1:00pm, truck was not ready until 4:00pm. All that was done was an oil change and cleaned out my washer tip. That's it! The I had an appointment at 1:00pm, truck was not ready until 4:00pm. All that was done was an oil change and cleaned out my washer tip. That's it! The service guy said (when I called to check the status of my truck) they started about 45 mins after I dropped it off. Why set an appointment if this is the case?? Way too long for an oil change. They also reset my fuel filter life span without asking me or being changed. I now have no clue when I need to change it. When I called the service guy about this, he said "it should last about 1500 miles or so". Wrong answer! Right answer- Come in and we will replace it for you. At cost When I made my appointment via phone I mention I needed my Satellite checked out. ( the shark fin on the roof) she said that would not be a problem. When I dropped it off, the service guy said they would not have time. Again, lack of communication. Regarding the appointment: I receive email notifications when service is due. I notice there was an opening this past Friday. I called to make the appointment, the lady that answered the phone said there was nothing available. I mentioned to her there was an opening on the your site. Her response was " Ah, you're right" really!! I can't remember the guys name that was helping me. He's an older gray headed guy (with a beard) that sits on the far left corner of the service counter. I am sure you have ways to determine who he was. I bought my Silverado 2500 High Country truck with your Org from Scotty. Which is no-longer there. I would have reservations purchasing any additional vehicles there in the future. It's all about the service!! Huge miss on your part taking care of loyal customer. More
by raul.ramos
Employees Worked With
I am not sure it was Eric or not. The guy that helped my is an older guys that sits on the left corner of the service desk. , Eric Weber
July 27, 2018
unsatisfied Had a 1:00 appt and still waited two hrs with no communication for an oil change and tire rotation. When I finally asked he said they had four come on Had a 1:00 appt and still waited two hrs with no communication for an oil change and tire rotation. When I finally asked he said they had four come on at the same time!! Don’t know why I had to pick sales people on this survey when it was service who failed. More
by 1princesskk
Employees Worked With
Joe Zamudio , Tommy Zuniga, James Hollan
July 27, 2018
l'll be back. Easy, seamless, no hassle. Everybody from the front door to the exit did an outstanding job. I've been happy with all the GMC dealers I've been to and Easy, seamless, no hassle. Everybody from the front door to the exit did an outstanding job. I've been happy with all the GMC dealers I've been to and yoir operation is first class. More
by jacksutton0
July 24, 2018
Great customer service Took my vehicle in for a recall problem. It was handled quickly and efficiently. My service writer, Ashley was helpful, friendly and efficient. I alwa Took my vehicle in for a recall problem. It was handled quickly and efficiently. My service writer, Ashley was helpful, friendly and efficient. I always use Aransas Autoplex for service on my vehicle. Buster, James and Tommy are very helpful and knowledgeable. More
by cubbie268
Employees Worked With
Ashley, Tommy Zuniga, Buster Vernor, James Hollan
