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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,240 Reviews

1,240 Reviews of Aransas Autoplex - Service Center

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September 24, 2021

Just awesome!Everyone was friendly, attentive and ready Just awesome! Everyone was friendly, attentive and ready to help. Had it ready the next day. Thank you! More

by noriegamariab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Aransas Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aransas Autoplex Team

September 23, 2021

Took my truck in with a check engine like, needed a new catalytic converter . They got the part in 2 days, don’t start working on my truck til 4 weeks later. Truck was I the shop over a month to change a c More

by ramipena
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ashley Wirz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Aransas Autoplex responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

September 22, 2021

Good dealership. Very nice people. Price about what you would expect but you know it’s done right More

by Vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Aransas Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aransas Autoplex Team

September 17, 2021

Took truck in for an airflow issue. Issue has been resolved, but the recall airbag not taken care of. Truck was there for 9 hrs More

by srberry71steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Aransas Autoplex responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Aransas Autoplex Team

September 16, 2021

Good communication, fast service, courteous service writers, very clean facilities. Had vehicle done and ready on time More

by Dpmarine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Aransas Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aransas Autoplex Team

September 16, 2021

I brought my car for my yearly inspection. Everyone was very efficient and friendly. They made the experience very easy. More

by Nancy.wirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Aransas Autoplex responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Aransas Autoplex Team

September 15, 2021

The customer service was cordial. The service on my vehicle was completed in a timely manner. I was informed via text upon completion which was helpful. More

by monacrobertson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Aransas Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Aransas Autoplex Team

September 14, 2021

They were great on time and personable. Thank you so much for everything you did!!!! More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
Sep 15, 2021 -

Aransas Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Aransas Autoplex Team

September 05, 2021

Good people, took on a big job and did good. Only left one ball peen hammer behind!! They were humbled by that and probably will not let that happen again. More

by bwkempf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Canales
Sep 08, 2021 -

Aransas Autoplex responded

We can’t thank you enough for writing this great review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Aransas Autoplex Team

August 30, 2021

Excellent service! The young lady at the front was extremely courteous and the inspector was quick and thorough on my Ironhorse chopper! Definitely going back! More

by Tml454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at the front desk and inspector
Aug 30, 2021 -

Tml454 responded

Thank you all very much! Excellent service!

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