Archer Kia
Houston, TX
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Looking for a good deal? Archer hits the target. I now have my third Kia from Archer. I do my homework and shop around, but no one beats Archer's price or way of doing business. New car manager Ryan I now have my third Kia from Archer. I do my homework and shop around, but no one beats Archer's price or way of doing business. New car manager Ryan and owner Todd are both straight shooters. They will patiently answer questions and work with you until you're satisfied with the deal on the car you want. Go ahead and compare other dealers, then take aim for Archer Kia. You'll be glad you did. More
Helpful and courteous salesman We went looking at a 2012 Toyota Sienna we saw online. We called ahead and asked if it was available to test drive. Geoff Alldred checked that it wa We went looking at a 2012 Toyota Sienna we saw online. We called ahead and asked if it was available to test drive. Geoff Alldred checked that it was still available while we were on the phone with him. We he assured us that the car was there, we drove over. Geoff immediately went to get the car when we arrived and gave us all the information we needed regarding the car. After seeing the car, we realized that the car would not suit our needs, but Geoff was courteous throughout our dealings with him More
No Customer Service We were very disappointed with the process. The salesman (G.) was not friendly and barely said a word... actually, that wasn't that bad. We are stil We were very disappointed with the process. The salesman (G.) was not friendly and barely said a word... actually, that wasn't that bad. We are still awaiting the extra key we negotiated for. We also witnessed them jump the battery to get it started before we drove off with it. So yes, they sold us a car with a failing battery. Had to replace the battery within days of purchase. We'd already signed everything - but it's still bull. More
customer service after the sale is horrible. You are just a number to them after you sign on the dotted line. Also beware of them trying to get you to sign a service contract. a number to them after you sign on the dotted line. Also beware of them trying to get you to sign a service contract. More
My new car experience was going sour real fast, but the team here stepped up to the plate and worked to turn it around, they did, I walked out a happy customer and would highly recommend this dealership to team here stepped up to the plate and worked to turn it around, they did, I walked out a happy customer and would highly recommend this dealership to anyone and everyone. This is a top notch team. Joseph, Todd, Ryan and Richard, thanks so much. This kind of customer service has earned them a loyal customer. PS Love, love my Kia. More
Sales Manager was a demading, dishonest, verbally abusive bully who made the new car purchasing experience painful when trying to increase our previously negotiated price. He shouted "don't cop an attitude" bully who made the new car purchasing experience painful when trying to increase our previously negotiated price. He shouted "don't cop an attitude" while he was trying to cheat us. I feel more like a crime victim than a customer. A few days later the experience still hurts. More
Really good experience. Only complaint is we had to wait 20 minutes to get into the finance office but I have never bought a car that I didn't have to wait so that was typical. We did a lot of research on t 20 minutes to get into the finance office but I have never bought a car that I didn't have to wait so that was typical. We did a lot of research on the Sorento before making our purchase and we are quite pleased with the car. This is our first Kia. More
I'm only giving this one star because that is the lowest this website has. We recently bought a Kia from Archer. They told us a price for the car and then while we were financing it, told us another price, this website has. We recently bought a Kia from Archer. They told us a price for the car and then while we were financing it, told us another price, that was higher than what they told us. The salespeople were friendly, but the actual manager and higher-ups had no etiquette. The majority of the salespeople had no manners either. At any point in the day you could see at least 2-3 of them outside in the car lot smoking in front of the all the people. This is hands down the worst dealership you can go to to buy a car. The manager was extremely rude. To him, it was nothing but a business. After seeing the increase in price, I objected and he told me and I quote, "Look, you wanna buy this or not? If you want to then great, but if not, I'll see you later". You could almost smell the lack of etiquette and intelligence in these people. If you want to get a car/Kia, You do not need to go to this dealership. Not only will you regret losing your money here, you won't get treated well. Go to Carmax/Texas Direct Auto, or another dealership; but not Archer Kia. Please take my advice. More
I have never been to a dealership like this. I was looking for a used car and I noticed they had some low mile/low price cars. I went to look at them and every single car was so filthy inside and eith looking for a used car and I noticed they had some low mile/low price cars. I went to look at them and every single car was so filthy inside and either smelled like smoke or urine. I would not recommend this dealer. More