Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Archer Volkswagen
Houston, TX
242 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 242 reviews
July 18, 2006
I have ask for my touch up paint on 3 different occassion and have been told that Mr. Brown would send it. I have as of yet received it. He has blamed it on everyone but himself for not producing the paint, and have been told that Mr. Brown would send it. I have as of yet received it. He has blamed it on everyone but himself for not producing the paint, but when someone tells me they will mail it themselves I think the blame lays with them. Poor employee service from Mr Jeff Brown, Houston TX Valerie Derdak 715 Slate Valley Ln Spring, TX 77373 More
by derdak928
Employees Worked With
Jeff Brown
December 19, 2005
Terrible service. Regularly scheduled maintenance always results in a delayed turnaround with no apologies. Service department reps are lukewarm at best. They consistently overcharge - even as dealerships g results in a delayed turnaround with no apologies. Service department reps are lukewarm at best. They consistently overcharge - even as dealerships go - and never even attempt to exceed customer expectations or anticipate needs. We only go there because of location, but that is no longer reason to go. They can treat others badly, I'm done. More
by lawler
Employees Worked With
service department reps
