Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
423 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
Contact Dealership
View Awards

10400 Southwest Fwy

Houston, TX

77074

Directions

By Type

Showing 423 reviews

May 21, 2026

Cory, Ivan and the rest of the crew really get things done as promised. ARCHER VW SOUTHWEST FRWY in Houston TX. are top notch in my book. More

by gracieortiz64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier lady 5 stars
Report | Print
May 21, 2026 -

Archer Volkswagen responded

We’re delighted to know Cory and Ivan delivered exactly what they promised for your Volkswagen Atlas service. Thank you for recognizing our team’s efforts in Houston. We appreciate you choosing us and look forward to serving you again.

May 21, 2026

The staff is always nice and courteous. I highly recommend this dealership and will refer others. More

by Mdixon712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2026 -

Archer Volkswagen responded

Thank you for highlighting our team’s courtesy. We’re thrilled your Volkswagen Taos received excellent service and that you would recommend us. We appreciate your referrals and are here for any future needs.

May 20, 2026

I usually have great experiences at this service center. However, on my last visit I was treated very poorly by Ivan. He had a nonchalant attitude to where I politely told him that I will just cancel the se More

by d110918
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2026 -

Archer Volkswagen responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 18, 2026

I was given a defective (used) Key-Fob with the purchase of my new 2025 VW Tiguan. Dealership refused to give me a replacement. More

by stoneym9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2026 -

Archer Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 16, 2026

Everything was done efficiently and quickly. They changed my oil, checked for any recall issues, and performed additional maintenance to keep my car healthy. More

by moyjohnsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2026 -

Archer Volkswagen responded

It’s great to hear our team handled your Volkswagen Atlas Cross Sport’s oil change, recall check, and extra maintenance so efficiently. Thank you for trusting us to keep your vehicle running smoothly.

May 16, 2026

Every time we visit the dealership, everyone is very professional & knowledgeable. The service is always excellent! More

by nicoletelsee23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience. It’s great to hear our team has been professional and knowledgeable during your service visits. We look forward to welcoming you back for your next Volkswagen appointment.

May 15, 2026

The service was quick and I was grateful they took me as walk in customer. More

by ADEELR89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Archer Volkswagen responded

It’s great we could fit your Volkswagen Tiguan in as a walk-in and complete service promptly. Thank you for trusting us with your vehicle. We look forward to assisting you again.

May 15, 2026

10/10 service! The guys, George especially, took great care of me. We talked about future services and game planned the most efficient way forward. Love taking my c More

by andrea.smith0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Archer Volkswagen responded

We’re thrilled to receive your 10 out of 10 rating and glad George took excellent care of your Volkswagen Atlas. It’s great knowing our maintenance plan keeps things on track in an efficient way. We look forward to your next visit.

May 14, 2026

Fast & easy to get a service done! Bery attentive to your needs! excellent customer service! More

by aziahgrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2026 -

Archer Volkswagen responded

We’re glad to hear our service team made your Volkswagen Taos maintenance fast and easy while staying attentive to your needs. Thank you for recognizing our customer service with a five-star review. We look forward to helping you again.

May 11, 2026

I am always pleased with the service Archer Volkswagen provides. I had a nail in my tire and they took care of it immediately and made the process so easy More

by Erin.valencia1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2026 -

Archer Volkswagen responded

It’s wonderful to hear that our team was able to promptly handle the nail repair on your Volkswagen Taos. We’re glad the process was effortless for you. Thank you for choosing us and for the five-star rating.

1
2
...
43