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Archie Cochrane Ford

Billings, MT

4.8
381 Reviews

2133 King Ave. W

Billings, MT

59102

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Showing 381 reviews

July 12, 2023

Easy to give a 5 star rating. Felt like dealing with our hometown dealer. Being 2000 miles away from home it was great to find a dealer service that was so good. More

by Fishtalecharters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean?
Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Archie Cochrane Motors, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

July 09, 2023

First time dealing with AC, experience was very good overall. Joel told me right upfront he prefers direct and no haggling, honest dealing. That's the way it happened and was my preference too. Happen More

by rosehedrick2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bechtold, Joel
Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 07, 2023

professional, courteous, knowledgable, helpful, easy to deal with, not pushy, conveniently located, good selection of vehicles More

by sharongreshik
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick, Chris
Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, we appreciate your feedback on our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2023

The sales department was great and finance was quick and complete. Joel did a nice job on the vehicle features. I did feel that my trade was under valued and thin it would be good policy for the appraiser More

by dick.nancy.raths
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Bectohl
Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2023

Excellent dealership. In my 87 years of buying new cars, this was the best experience I ever had thanks to Kent. More

by louisbadertscher
Recommend Dealer
Yes
Employees Worked With
Kent, Dylan Winston
Jul 26, 2023 -

louisbadertscher responded

Thank you very much

Jul 26, 2023 -

louisbadertscher responded

Thank you very much

June 20, 2023

Gregory Bryan was awesome, we had a great shopping experience. We are so happy with our New F150 More

by zetapet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Bryan, Dylan Winston
Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

June 19, 2023

They did not honor the warranty on my oil pan. Had to call Detroit to get problem taken care of. More

by Golf4or
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Winston
June 15, 2023

Have been dealing with Archie Cochrane for years and always feel I am treated very fair and with a lot of respect, More

by dean.thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Bechtold
May 30, 2023

Very committed to customer attention and customer service. I would recommend to all car customers. More

by lrosshays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter hume
May 18, 2023

Fast and efficient at getting the paperwork done. Was very thorough at explaining all the features on my new Bronco. More

by Sew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kent Mende, Chris, Dylan Winston
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