Archie Cochrane Ford

Purchase of used F150 Went in to buy a used rig to use in place of my feed truck. I found a certain truck on their website and a nice gentleman named Matt called immediate Went in to buy a used rig to use in place of my feed truck. I found a certain truck on their website and a nice gentleman named Matt called immediately once I put an inquiry in. He came in on his way off just to accomodate my timing in Billings. The transaction went quick and while we were waiting on final details, he gave my husband and I a tour of the service dept. I would recommend these guys 110%. More

Purchase of used car Dealer and sales person were very easy and friendly to work with. Answered any questions we had. Helped us to understand the complicated electronics Dealer and sales person were very easy and friendly to work with. Answered any questions we had. Helped us to understand the complicated electronics in the car we purchased and also said we could come in anytime with questions and we would get help. Would buy from them again. More

Service turned around I had a pervious bad experience with this dealership's service department. It was a couple of years ago, but it was still bad enough to question worki I had a pervious bad experience with this dealership's service department. It was a couple of years ago, but it was still bad enough to question working with them. The length of the service was a little long this time around, but it was an overall good experience. Our salesman was very personable and willing to work with our situation. Randy in finance was great to work with! I think my husband could have been there for hours talking about hunting/guns with him! Thank you for all of your help! More

Comfortable purchasing process I was met by a courteous salesman who really listened and didn’t pressure me. Took time to go the extra mile for us a find us a great vehicle that wou I was met by a courteous salesman who really listened and didn’t pressure me. Took time to go the extra mile for us a find us a great vehicle that would meet our needs and budget. More

Great service Charles did a great job fixing my car in a timely manner. Also the courtesy driver was prompt in picking me up and very friendly. I believe her name w Charles did a great job fixing my car in a timely manner. Also the courtesy driver was prompt in picking me up and very friendly. I believe her name was Linda. Erica was very nice as well. I My Vehicle is running fantastic. Thank you. More

Still great after going there for more than 20 years My initial problem was remedied quickly by the transmission specialist, however the one very minor fix was overlooked. And because that minor problem My initial problem was remedied quickly by the transmission specialist, however the one very minor fix was overlooked. And because that minor problem is, at this time, NOT persistent, I'll wait until the time comes that it NEEDS fixing. More

Attention to Maintenance Archie Cochrane Ford responded curiously to a late request for service. Their service garage was fully booked for the day, but they were able to sque Archie Cochrane Ford responded curiously to a late request for service. Their service garage was fully booked for the day, but they were able to squeeze us in for "The Works" service. The service manager was kind enough to call us when the work was finished, which took less than an hour. We were glad to have the car returned with everything up to date. Thanks to all at Cochrane Ford. More

Very good experience Found a vehicle that fit my needs online, and then hooked up with Tom O'Tremba. He took it from there and made it a great experience. Tom is a pro w Found a vehicle that fit my needs online, and then hooked up with Tom O'Tremba. He took it from there and made it a great experience. Tom is a pro who knows how to make things work like they should. More

It was a pleasure! Dylan Winston was excellent to work with. He was sincere, helpful and committed to helping us with exactly what we were looking for. Everyone we dealt Dylan Winston was excellent to work with. He was sincere, helpful and committed to helping us with exactly what we were looking for. Everyone we dealt with was courteous and willing to answer any and all questions. I would recommend them to anyone! And would go back again... More

Good salesman poor service Bought a new vehicle from Archie Cochran Ford. Salesman and credit people were top notch.After the sale, the vehicle would not start the next morning. Bought a new vehicle from Archie Cochran Ford. Salesman and credit people were top notch.After the sale, the vehicle would not start the next morning. After calling complaining to the salesman he said would buy a new battery as they had to jump start it the day before. Why would you send people out the door with a long drive home knowing the battery was bad! New battery installed now the check engine light is on. They said to go to someone to check codes. Ready to turn the lemon back. After the purchase I guess you need to be your own mechanic. More