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Archie Cochrane Ford

Billings, MT

4.8
381 Reviews

2133 King Ave. W

Billings, MT

59102

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Showing 381 reviews

December 19, 2023

The crew worked as a team to address issues as they arose in a friendly an expert manner. More

by adamsutcliffe24
Recommend Dealer
Yes
Employees Worked With
Trent, Bill, Casey
Jan 06, 2024 -

Archie Cochrane Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 18, 2023

friendly, great service and didn't feel any pressure. I will shop here again in the future. More

by dahna_may
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick B.
Jan 06, 2024 -

Archie Cochrane Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 20, 2023

Overall a very good experience. Purchased a new vehicle and never felt pressured to make the purchase. Salesman was knowledgeable and friendly. More

by mharrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Gladstone
Nov 20, 2023 -

Archie Cochrane Ford responded

We are pleased to hear that George has helped you with your newest vehicle. We strive to stay on top of all the vehicle information and features so that you can feel confident in your purchase throughout the entire process. Welcome to the Archie family. =D

November 14, 2023

Very easy to work with. They made sure we were happy with the vehicle that we had brought. And went out of the way to make it the purchase work out. More

by barv5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent
Nov 16, 2023 -

Archie Cochrane Ford responded

That is so great to hear! We always try our hardest to make sure our customers are happy with their purchase. There is nothing better than to see a smile on your face when you leave. Welcome to the Archie Family. Stop by to say hi anytime.

November 08, 2023

Great experience fast transactions, friendly speedy paperwork and courteous employees and our dealer Chase was great to work with. More

by marthadecrane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Demery
Nov 11, 2023 -

Archie Cochrane Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 02, 2023

So sad every time we take our Lincoln MKS in for service, our car is returned with more problems than we came in with.....oil change finished, and cowling fell off twice while driving down the road,......GRE More

by banderson4730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
Nov 04, 2023 -

Archie Cochrane Ford responded

Hello Bribri, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to Service Manager, Chuck South, at 406-656-1104 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

October 30, 2023

They treated me with respect and kindness. I felt all of my questions were answered and was given good advice on my financing. I feel that if I have any questions they will there for continu More

by ballantinebrothers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew McClure and Monterey West
Oct 30, 2023 -

Archie Cochrane Ford responded

Yes, we will always be here for continued support for whatever questions you may have because we are only a phone call away. We do appreciate your review and hope to see more of you in the future.

October 17, 2023

We drove about 4 hours to take a look at the large selection of trucks they had available on the lot, a much greater selection than available anywhere in South Dakota. We contacted Chase Demery that m More

by td7400
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chase Demery, Mike Weiland
Oct 23, 2023 -

Archie Cochrane Ford responded

That is so wonderful to hear you had such a great time and everything was able to be fixed with the Ford Military Rebate app. Technology can be finicky sometimes but we try our best to go above and beyond to make sure our customers, like you, get what they deserve and go home with a smile. Thank you so much for taking the time to review us! We appreciate your business and welcome to the Archie Family!

October 16, 2023

Joel Bechtold was great and quick with the paperwork. Truly appreciated that! Thank you for all your help!! More

by Jeri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Bechtold
Oct 23, 2023 -

Archie Cochrane Ford responded

Jeri, we are so happy to know that you had a great experience working with Joel Bechtold. Thank you so much for your review.

October 13, 2023

The easiest personal i have had the pleasure of working with. Very good at there job More

by cbra909848
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
nick
Oct 16, 2023 -

Archie Cochrane Ford responded

We are so glad to hear that you had a great experience working with us. Please don't hesitate to call or visit us if you need anything at all.

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