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Archie Cochrane Ford

Billings, MT

Overview
Reviews
4.8
378 Reviews
Call Dealership (888) 873-1607
View Awards

2133 King Ave. W

Billings, MT

59102

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Showing 378 reviews

September 27, 2023

Love how fast and knowledgeable they are in the service department. I feel comfortable asking for more details on my car health. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Winston
Report | Print
Oct 31, 2023 -

Archie Cochrane Ford responded

Jay, that is so great that you felt comfortable asking questions about your car. We strive to keep our communication open so people can ask any questions. Thank you for your support.

September 27, 2023

Archie Cochrane Ford were friendly, curious ond helpful. They went above and beyond to help me get into the car I needed. Thank you!! I love my car! More

by KarenTurk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick , Dylan Winston
Report | Print
Nov 01, 2023 -

Archie Cochrane Ford responded

Hi, we are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

September 23, 2023

We worked with Buck Hume, Sales Associate, and found him friendly and knowledgeable. We also had interaction with the general manager and he was quite helpful as well. More

by tdmontana
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Buck Hume
Report | Print
Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 21, 2023

Nick B was excellent, as was Monterey. Your service department refused to even take my call with one question about a brake controller. I would have given you great ratings until the servi More

by joseyposey444
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick B/Monterey
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September 07, 2023

I think they need to spend more time with the new salesmen then it wouldn’t take so long but everybody has to learn More

by mpatwatson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Winston
Report | Print
September 04, 2023

I do not write reviews for any one no matter how good they are. That's how you get sued. More

by kevinhance1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Winston
Report | Print
Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, we appreciate your feedback. We hope you continue to choose Archie Cochrane Motors, Inc. for all your vehicle needs! Take care!

September 03, 2023

Great sales and finance department. These guys know their pickup trucks! Keep up the great work! More

by derand89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Bechtold (FIVE STARS)
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Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! At Archie Cochrane Motors, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

August 28, 2023

This was a an amazing experience, super simple, helped me work around financing and get me into something nice and affordable. 10 out of 10 More

by Kevinfalvey8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demery!!!!!, Dylan Winston
Report | Print
Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, Your satisfaction means a lot to us, and we truly appreciate you choosing Archie Cochrane Motors, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 22, 2023

Kind, respectful and personable! Always friendly and keep me aware of how they are progressing. Time management was on spot. More

by Rspargo84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2023

Staff are very friendly and helpful! We really enjoyed our shopping experience with them. We will definitely come back when we’re in the market for another vehicle. More

by Sgtgoldensgirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin O’Connor, Dylan Winston
Report | Print
Oct 31, 2023 -

Archie Cochrane Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Archie Cochrane Motors, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

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