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Aristocrat Motors

Merriam, KS

4.8
1,421 Reviews
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9400 W. 65th St

Merriam, KS

66203

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Showing 1,421 reviews

August 02, 2021

Had a trade-in of 2 cars for purchase of one car. My salesperson had to ask manager every question. Needed mgr to handle. Couldn't get past go. More

by prion99
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Olga
Aug 20, 2021 -

Aristocrat Motors responded

We would appreciate discussing your experience further with you so we might better understand your experience. Please reach out to Robert Hellweg at robert.hellweg@soaveauto.com.

August 01, 2021

Mr. Joe Sirna and his team are always professional and knowledgeable. In the 15 years of purchasing Land Rover and Jaguar vehicles, I've always received the best in value and quality from them! Mr. Sirn More

by Tan H. Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sirna and Bliss Kim
Aug 20, 2021 -

Aristocrat Motors responded

Thank you for your business and your review. We appreciate you and look forward to serving you again.

July 31, 2021

Don Dickinson and his team always takes good care of my car. It's easy to make an appointment and the work is always completed to my satisfaction. More

by CODA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Dickinson
Aug 20, 2021 -

Aristocrat Motors responded

Thank you for your business and your review. We appreciate you and look forward to serving you again.

July 30, 2021

I had a positive experience at this dealer when I took my older Mercedes sedan in for an annual maintenance check. Scheduling was easy and my service representative, Matt Minor, did a very nice job. He exp More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Minor
Aug 20, 2021 -

Aristocrat Motors responded

Thank you for your business and your review. We appreciate you and look forward to serving you again.

July 29, 2021

Worst Service treatment I have ever received. Customer over 10 years bought 5 MB taking my business elsewhere, where I’m valued! Loaned cars are in dangerous conditions. More

by Jose the Barber
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Haupt
Jul 29, 2021 -

Aristocrat Motors responded

Please reach out to us at Robert.Hellweg@soaveauto.com so that we might better understand the circumstances. We look forward to addressing your concerns.

Jul 29, 2021 -

Jose the Barber responded

Thank you, they were addressed unfortunately not too my satisfaction the damage was already done numerous times.

July 27, 2021

My car was in for service and it was excellent as always. Matt has worked with me for many years and has always been a jewel to work with. My car is ready when promised and Matt is always available for my q More

by Mr V
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 29, 2021 -

Aristocrat Motors responded

Thank you for your business and your review.

July 25, 2021

This was my first time purchasing a car from Aristocrat Motors, and I have to say that I am amazed by the truly exceptional level of customer service that I received throughout the entire sales process. I More

by Kevin G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Rome, Jordan Kivett, Derek Stewart
Jul 29, 2021 -

Aristocrat Motors responded

Thank you for your business and your kind review.

July 24, 2021

It's always a top-notch experience at Aristocrat, and we love dealing with Emily. She keeps us informed from start to finish, and always with a smile. More

by Marty & Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Petermann
Jul 29, 2021 -

Aristocrat Motors responded

Thank you for your business and your review.

July 23, 2021

Outstanding service, very welcoming. We have been able to deal with the same name when it comes to service appointments and feel very comfortable with the level of detail. Matt Minor has been comfortable, k More

by Tlagessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Minor
Jul 29, 2021 -

Aristocrat Motors responded

Thank you for your business and your review.

July 17, 2021

Good people doing good work with caring attitude! They go beyond the word service! Prompt and courteous, friendly and knowledgeable people about their products and how to maintain them! More

by Dollebabe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Peterman
Jul 29, 2021 -

Aristocrat Motors responded

Thank you for your business and your review.

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