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Aristocrat Motors

Merriam, KS

4.8
1,422 Reviews
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9400 W. 65th St

Merriam, KS

66203

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Showing 1,422 reviews

March 31, 2021

We have been customers of Aristocrat for over twenty five years. They are excellent. We base that on the relationship we have built with Matt on the Mercedes side and Todd on the Porsche side More

by ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Apr 07, 2021 -

Aristocrat Motors responded

Two of our best on our service team. Thank you for your review and your business.

March 30, 2021

Olga did an awesome job start to finish. We were looking for a 2021 Evoque Dynamic in Red. She delivered. Trading our 2017 Evoque was seamless and well done. Olga, we can’t thank you enough for Ann’s new More

by tonysj31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olga Konstantinova
Apr 01, 2021 -

Aristocrat Motors responded

We couldn't be more proud of our team and the level of service they provide. Thank you for your review and your business.

March 29, 2021

As always, working with Aristocrat's Land Rover Service team was a good experience. Chase is awesome and takes great care of me and my vehicle! More

by Dynamic Sport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Apr 01, 2021 -

Aristocrat Motors responded

Thank you for your trust to service your vehicle. Thank you for your review and your business.

March 28, 2021

I can always trust everyone at Aristocrat to take good care of my automobile with friendly fast knowledgeable service. With the nicest and cleanest waiting area. It is always so nice to go there that I us More

by AngelaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herald Howie
Apr 01, 2021 -

Aristocrat Motors responded

We like to make you feel at home if you have to wait. We thank you for your trust and business.

March 27, 2021

The Work was done promptly and properly. I was very pleased. The loaner auto was a new Porsche and I enjoyed the opportunity to drive what will be my next car. More

by mpark2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John S
Apr 01, 2021 -

Aristocrat Motors responded

Well that would delight us to be able to put you in your next Porsche. In the meantime we appreciate your trust, your review and your business.

March 26, 2021

I am pleased with most of the service provided by Aristocrat, with one exception. I have had the Range Rover in for service twice, and let them know of the persistent transmission issue. The motor More

by Jeff Long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 01, 2021 -

Aristocrat Motors responded

Jeff - thank you so much for your feedback. We will be reaching out to you shortly to make sure we understand the issue and work to resolve it. If you do not hear from us (only if our contact information is inaccurate) please contact Robert.Hellweg@soaveauto.com

March 26, 2021

I love my Alfa but my dealership service department is not good. Takes forever and never gets it correct. I have lost faith in them and am going to go back to Infinity after my lease is up. I have purchas More

by Pinesteve12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Apr 01, 2021 -

Aristocrat Motors responded

Thank you for the feedback we would love to speak with you further to get as many details as possible to help us improve our process and service. If you would, please reach out to us at Robert.Hellweg@soaveauto.com Thank you.

March 25, 2021

Joe and team were awesome as usual. Everything about my visit was well done - from scheduling all the way through to pick up. Great job, beautiful facilities and top notch service. More

by HH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Mitchell
Apr 01, 2021 -

Aristocrat Motors responded

Awesome as usual is how we describe our customers too. Thank you for your review and your business.

March 25, 2021

Before I took my 1997 Land Rover Discovery SE7 manual shift to Aristocrat, I had taken it to 3 other shops in 2 different states. None of them could fix the problem. The technicians at Aristocrat have de More

by Deborah K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Garcia and Kevin
Apr 01, 2021 -

Aristocrat Motors responded

We couldn't be more pleased with the outcome. Thank you for your review and your business.

March 24, 2021

Tried to get some information about Porsche service work performed at dealership and Brian Stacy the internet manager refused my request for help. His email was short and rude. Would not consider doing bus More

by Myabfr
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Stacy
Mar 24, 2021 -

Aristocrat Motors responded

We would like to encourage you to provide us some more background and feedback on your experience. Please contact Robert Hellweg at Robert.Hellweg@soaveauto.com

Mar 24, 2021 -

Myabfr responded

I spoke to Robert Hellweg and he was uncooperative and refused to help me. I would strongly advise against doing business with this dealership!

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