
Aristocrat Motors
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 1,422 reviews
Outstanding customer service! I brought in my Mercedes for routine service. The service department was exceptional. I was greeted immediately upon arrival and my loaner was waiting I brought in my Mercedes for routine service. The service department was exceptional. I was greeted immediately upon arrival and my loaner was waiting and ready to go. Even better, when the service was complete, I was in and out in under 5 minutes and headed back home. More
Not too happy my car was in the shop getting some repairs and also RennTec for a whole week. When it was finally installed. My technician called me for pick up but wasn’t there when I arrived. And know one t and also RennTec for a whole week. When it was finally installed. My technician called me for pick up but wasn’t there when I arrived. And know one took me to the process of what was done and how to installed chip worked. Love them but this time not pleased. More
Matt Minor always very helpful and professional. A pleasure doing business with him at Aristocrat. Repair was done in a very timely matter and we were kept informed thru out the service. pleasure doing business with him at Aristocrat. Repair was done in a very timely matter and we were kept informed thru out the service. More
Porsche Service Joe Sauceda (service coordinator) is professional, punctual, communicative and shares information - facts. Easy to work with. Vehicle estimates, time Joe Sauceda (service coordinator) is professional, punctual, communicative and shares information - facts. Easy to work with. Vehicle estimates, time in service and pick up: spot on. Mike V More
Joe Sauceda was friendly, professional & detail oriented. Kris Fulton solved all the issues & performed all necessary recalls that were also needed. The whole staff were all smiles & extremely trustworthy. Kris Fulton solved all the issues & performed all necessary recalls that were also needed. The whole staff were all smiles & extremely trustworthy. More
The fuel gauge of the 2012 cayenne hybrid displayed a fault message. The service department was able to quickly determine a failed sending unit was present. The needed part was in stock and was installe fault message. The service department was able to quickly determine a failed sending unit was present. The needed part was in stock and was installed without delay. It was very pleasant to have the correct diagnosis and resolution of a problem completed on the same day More
Aristocrat Motors gets my recommendation for Porsche service Todd Hurlburt has taken care of several Porsches for me over the past 30 years. His help with service support and answering questions has always been Todd Hurlburt has taken care of several Porsches for me over the past 30 years. His help with service support and answering questions has always been A++++. More
FANTASTIC! Very efficient and so helpful. I drive two hours to get here. Donnie and the staff always go the extra mile to take care of me, and my GLC. Really appreciate the superior communications, and hours to get here. Donnie and the staff always go the extra mile to take care of me, and my GLC. Really appreciate the superior communications, and effort to find the best solution to the (few) problems I've had. I almost look forward to taking the car in for its annual service! More
Top notch Mercedes service and no aloof servicepersonnel. Net outside and swamped keys and drive off. I was there for less than 10 minutes and back on the road in a loaner Net outside and swamped keys and drive off. I was there for less than 10 minutes and back on the road in a loaner More