
Aristocrat Motors
Merriam, KS
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Great Customer Service- Cost is extraordinarily High I typically work with Joe S in Porsche Service. He provides exceptional customer service, and from a customer service standpoint it is a 5 Star exper I typically work with Joe S in Porsche Service. He provides exceptional customer service, and from a customer service standpoint it is a 5 Star experience. The cost to service my Porsche is exorbitant. I know you have to expect to pay more for a Porsche, but I had a cornering light replaced, an 80,000 mile service, and new front brakes and rotors. The total cost was $3K. The brakes (front only) alone were over $1500. I did call a local service company that services high end imports, and they quoted $875 for a complete front brakes replacement to include flushing brake fluid and replacing. I will start using the local service company for certain service issues/checkups. More
Great experience of new 2020 911 purchase The staff at Aristocrat Motors was excellent to deal with on the purchase of a 2020 911 Carrera. Speced the car I wanted through Porsche's web site, The staff at Aristocrat Motors was excellent to deal with on the purchase of a 2020 911 Carrera. Speced the car I wanted through Porsche's web site, Caitlin and Bill guided me through the ordering process, and the car arrived as ordered on the day the website predicted. I also had the car quoted from Porsche dealerships in the neighboring states, Aristocrat came in with the best price. Awesome overall experience, high recommend. More
Service Appointment Always a top notch service experience that exceeds expectations. Todd Hurlburt is a delight to work with and provides a consistently great customer ca Always a top notch service experience that exceeds expectations. Todd Hurlburt is a delight to work with and provides a consistently great customer care experience. More
Fast and detailed "A" Service Derek Stewart did a great job expediting my service. As is expected with Mercedes, it is first rate. The Benz Bag was an unexpected surprise and much Derek Stewart did a great job expediting my service. As is expected with Mercedes, it is first rate. The Benz Bag was an unexpected surprise and much appreciated. Even during these pandemic times, you cannot neglect your car and make sure that it is in top running condition. Derek and his team at Aristocrat can make sure of that. More
Todd is a rock-star! If your Porsche needs servicing, you shouldn't hesitate to make an appointment with Todd Hurlburt, Customer Care at Aristocrat Motors. He's responsive If your Porsche needs servicing, you shouldn't hesitate to make an appointment with Todd Hurlburt, Customer Care at Aristocrat Motors. He's responsive, professional, and always seems to execute with a smile. If you value excellence, just dial-up Todd! More
The service department has issues. I had to return after they didn’t fix the problem the first time. Said I had an engine misfire but didn’t find out why or do a compression check on the cylinders. it seeme they didn’t fix the problem the first time. Said I had an engine misfire but didn’t find out why or do a compression check on the cylinders. it seemed like they didn’t want to fix my car just get rid of me. I’ll never go again. More
Very good service. Had my Mercedes serviced a few weeks ago. It was a busy day, Matt was friendly and courteous, got my car in and serviced and I was in and out in a re Had my Mercedes serviced a few weeks ago. It was a busy day, Matt was friendly and courteous, got my car in and serviced and I was in and out in a reasonable amount of time. Car is running great and as usual my experience at Aristocrat went well. Thanks again. More
Always Awesome HONEST Friendly Red Carpet Service and now with Covid 19 Safefty measures....Mr Joe & Mr Kris L ALWAYS takes good care of my Por-sha! HIGHLY RECOMMENDED 😉 with Covid 19 Safefty measures....Mr Joe & Mr Kris L ALWAYS takes good care of my Por-sha! HIGHLY RECOMMENDED 😉 More
I've had my car serviced during corona virus great safety measures and got in and our pretty quickly. Overall great experience and HIGHLY recommend Emily she communicated amazingly with me as I was running l measures and got in and our pretty quickly. Overall great experience and HIGHLY recommend Emily she communicated amazingly with me as I was running late for my appointment still fit me in and got my service done that I'm very satisfied with. Highly reccomend. More
I recently had my Mercedes serviced and the entire experience was excellent. This was during coronavirus and they were taking extraordinary safety measures while still ensuring excellent client servi experience was excellent. This was during coronavirus and they were taking extraordinary safety measures while still ensuring excellent client service. Emily is a five star service manager that I highly recommend! More