
Aristocrat Motors
Merriam, KS
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Range Rover Service Very efficient operation. Needed software upgrade. Made appointment online. Aristocrat reconfirmed the appointment twice. Had a loaner vehicle ready. Very efficient operation. Needed software upgrade. Made appointment online. Aristocrat reconfirmed the appointment twice. Had a loaner vehicle ready. Gave me an expectation of completion of work (possible next day at 11A). Received a text the vehicle was ready (earlier than expected) and a call from the service advisor Dan. Vehicle was ready when and waiting for me when I pulled in. This was my 2nd Service with Aristocrat and both times they have exceeded my expectations. More
best car purchase experience I have ever had! from the internet sales contact, to driving out with my new vehicle, everyone I dealt with, perfect! internet sales contact, to driving out with my new vehicle, everyone I dealt with, perfect! More
Fast new car purchase Fastest new car purchase and everything went very smoothly. Car was very nicely prepared for me. Car set up was fantastic Bethany was very nice. Fastest new car purchase and everything went very smoothly. Car was very nicely prepared for me. Car set up was fantastic Bethany was very nice. More
Very Disappointed! I had four service issues, three went unresolved even though I was assured that they were fixed. Service rep told me I needed $500 40k mile service t I had four service issues, three went unresolved even though I was assured that they were fixed. Service rep told me I needed $500 40k mile service that was on the computer record as previously performed. Spent four hours driving to and from KC and took a day away from my law office, wasted time. I expected better. More
Aristocrat meets all my expectations in a high-end dealership, Don Hicks is amazing, the product/service always reliable. Thank you for always being there for me- dealership, Don Hicks is amazing, the product/service always reliable. Thank you for always being there for me- More
Just had my car serviced at Aristocrat. Service Representative (Donnie Hicks) was outstanding to work with. Professional, knowledgeable and focused on quality service! Excellent experience! Representative (Donnie Hicks) was outstanding to work with. Professional, knowledgeable and focused on quality service! Excellent experience! More
very much to expensive--car returned -- not as good prices are way to high-- oil changes --$ 300 --there are many good garages that charge $ 150---half the cost--- pais to much for a battery--- prices are way to high-- oil changes --$ 300 --there are many good garages that charge $ 150---half the cost--- pais to much for a battery--- would not have another battery replaced by this dealer-- car performance -- down -- slower-- not happy More
Aristocrat service is always easy. We get a loaner which makes a routine service simple. Everyone is always friendly and helpful. Especially Todd. Thank you makes a routine service simple. Everyone is always friendly and helpful. Especially Todd. Thank you More
Aristocrat always treats their customers like they are family. We drive 2hrs for service and are given a loaner vehicle so we can run errands while in the metro area. family. We drive 2hrs for service and are given a loaner vehicle so we can run errands while in the metro area. More
Buying a new car from Aristocrat Motors was smooth and quick! Going through the many details of what my GLS could do was smooth and was shown in a way that’s easily remembered. I unfortunately had to have quick! Going through the many details of what my GLS could do was smooth and was shown in a way that’s easily remembered. I unfortunately had to have my brand new car worked on with less than 20 miles on it. The computer had multiple issues. Customer care was rude and unprofessional at times. I had an appointment set up and when I arrived there was no such appointment. One of the associates kindly visited with me and arranged another appointment quickly and was professional. My dealer has been helpful through this process as well. He and the car preceptorhas gone out of their ways to make sure I am satisfied. Thank you More