Aristocrat Motors

Expensive Porsche service rep Todd is a very pleasant individual. I feel he's treated me fairly over the years, especially with the Boxster top issue I had. S Porsche service rep Todd is a very pleasant individual. I feel he's treated me fairly over the years, especially with the Boxster top issue I had. Service's hourly rates aren't cheap though. Trouble shooting of the top issue was spotty, in my opinion. The, or one of the two, root causes of the problem took the Techs over 2 years and many visits to figure out. More

Purchasing a new 992 911 C4S The sales staff, Bill Wilkerson and the sales Manager worked their hearts out to special order the newest 911 ever. After I made numerous changes and The sales staff, Bill Wilkerson and the sales Manager worked their hearts out to special order the newest 911 ever. After I made numerous changes and updates since the initial order in February this year, it was delivered in beautiful fashion yesterday. My wife and I are in awe from the special delivery. It was so personal, so heartwarming, and so unforgettable. My hat is off for their patience, their attention to every detail, their honesty and guidance from beginning to delivery. Although this is my 4th Porsche, this whole experiment tops to cake. And the rest of the Aristocrat Porsche staff make them an unbeatable team. From the Service Manager Advisor Joe Sauceda, to the technician who works his magic on my cars, Kris, to the wonderful ladies who went through and explained all the necessary documentation and the delivery experience in explaining all of the new features of the 992. Then they even presented us with a fine bottle of special wine before we drove out. They also festooned us with complimentary drinks and snacks the whole time there. I didn’t want to leave! I recommend this dealership 110% for purchasing a vehicle, buying accessories, parts, and service for your beautiful Porsche. Thank you, Bill Wilkerson and a team that I consider family as well as friends! I hope Mr. Marion Battaglio gets to review my comments also. More

Safety Recall Excellent customer Service, I received a letter for a Safety recall, brought my Cayenne and the service was excellent, done on the same day and got a Excellent customer Service, I received a letter for a Safety recall, brought my Cayenne and the service was excellent, done on the same day and got a very nice loaner car a Macan. My SUV was taken care and was very happy with the performance of the dealership. More

Minor recallI I have been dealing with them for years. Never had a problem. I live 200 miles from dealership and I would not think about not driving to get the qua I have been dealing with them for years. Never had a problem. I live 200 miles from dealership and I would not think about not driving to get the quality of service they give. More

Always excellent. Great job. Great attention to detail is always taken when checking out the vehicle. Very thorough in there process. I appreciate how they communicate if questio Great attention to detail is always taken when checking out the vehicle. Very thorough in there process. I appreciate how they communicate if questions arise about a specific detail. Courteous, kind and greeted with a happy personality! More

Excellent Service They are so quick and efficient and are very professional! They also go above my expectations to make sure my experience was an enjoyable experience! They are so quick and efficient and are very professional! They also go above my expectations to make sure my experience was an enjoyable experience! More

Cayenne Service Joe is always very helpful and friendly and keeps you informed of progress I drive in for service from out of state and wait The facility is first Joe is always very helpful and friendly and keeps you informed of progress I drive in for service from out of state and wait The facility is first rate and very comfortable More

Quick service Dan Garcia is my service coordinator. After experiencing an issue with my vehicle on a Saturday, I left a phone message. On Monday morning, he reached Dan Garcia is my service coordinator. After experiencing an issue with my vehicle on a Saturday, I left a phone message. On Monday morning, he reached out and had my vehicle by 3p that day. I have been very pleased with his response and actions. More

Sigh of Relief Dan Garcia took excellent care of me. Through what has been a rough few months, an issue with my car was the last thing I needed to think about. He as Dan Garcia took excellent care of me. Through what has been a rough few months, an issue with my car was the last thing I needed to think about. He assured me everything would get taken care of, got me a loaner and I was out of there in just 20 mins tops. Didnt worry at all, 3 days later, got a notification to get my car, picked it up with zero hassle and boom. Done. Thanks and will always bring my car back when it needs servicing. More

Simply the best! I've had my Porsche's serviced by Aristocrat for years and have always been very satisfied. Todd H. is my Service Consultant and he is professional, I've had my Porsche's serviced by Aristocrat for years and have always been very satisfied. Todd H. is my Service Consultant and he is professional, personable, and always a terrific communicator. I'm a lifetime customer for a good reason; they are heads-and-tails above the rest - don't hesitate, visit Aristocrat! More