Aristocrat Motors

Exceptional Service - Treated like Royalty We have enjoyed our relationship with Aristocrat Motors since we initiated our lease in September 2018. The individuals who work here are amazing and We have enjoyed our relationship with Aristocrat Motors since we initiated our lease in September 2018. The individuals who work here are amazing and they always make us feel welcome and important. Plus, the cars are fun to drive, too! Thanks so much! More

Great service on my Porsche Boxster 1999 Enjoyed the personal touches that made me felt welcome, while my Porsche was being serviced. I will return to Aristocrat Motors for future services as Enjoyed the personal touches that made me felt welcome, while my Porsche was being serviced. I will return to Aristocrat Motors for future services as required. More

Oil Change My service on my Porsche was done with professionalism. I was provided a loaner. My service representative Todd did a wonderful job. Customer satisfac My service on my Porsche was done with professionalism. I was provided a loaner. My service representative Todd did a wonderful job. Customer satisfaction was excellent. More

Amazing They towed my 2016 Jaguar from Springfield to KC repaired it and returned it to Springfield in 24 hrs. Amazing service!!! I’ve owned 2 Mercedes and 2 They towed my 2016 Jaguar from Springfield to KC repaired it and returned it to Springfield in 24 hrs. Amazing service!!! I’ve owned 2 Mercedes and 2 BMWs and I’ve never had service like this. A+ More

Car came back with new problems Towed to Aristocrat to why my car suddenly would not start.I was promised a call back from Mr Hicks.I received a text message conforming me that Towed to Aristocrat to why my car suddenly would not start.I was promised a call back from Mr Hicks.I received a text message conforming me that my sprint shifter module needed to be replaces and how much the repair would cost .This was not inexpensive, and I found the text oddly impersonal. I requested a call back and an hour later I was able to speak with him and approved the work.The following day I was called,and was uninformed that the part was repaired,but that the "floor was wet "and and lights were on ,I asked them to not put any further parts on car,and when I picked it up, the interior lights were stuck "on",the air conditioning and heater would not work, the radio would not come on.I pulled back into the dealership and when Mr,Hicks got in car he and I noticed a smell like a wire burning.They kept the car for 5 days and after I called them,they said come get the car and maybe it would start working after the floor dried out .None of these issues existed prior to going to Aristocrat But they accepted no responsibility. It has been over a week and I'm still waiting to hear from Mr.Hicks as any allowances toward restoring the car to its original conditions. More

Very accommodating Despite walking in without an appointment to replace a headlight, I was provided a loaner to make a quick errand and returned to a clean fixed car. A Despite walking in without an appointment to replace a headlight, I was provided a loaner to make a quick errand and returned to a clean fixed car. Always professional and easy to deal with. More

The Best Service I had to tow my 2000 Porsche 996 to Aristocrat Motors as the battery had died. Todd took over and had the battery changed while completing a thorough I had to tow my 2000 Porsche 996 to Aristocrat Motors as the battery had died. Todd took over and had the battery changed while completing a thorough oil change and complete service. I was given a new Macran Turbo to drive that day and this was gratefully appreciated. Todd always goes above to provide The Best Service! More

Wonderful service My service on my Porsche was done with professionalism.. My service representative Todd did a wonderful job on my service of my Porsche I highly r My service on my Porsche was done with professionalism.. My service representative Todd did a wonderful job on my service of my Porsche I highly recommend Todd For any service in the future More

Incredible service A service truck was sent out within an hour to check on why our car wouldn't start. Technician was thorough gave it a charge and assured us that the b A service truck was sent out within an hour to check on why our car wouldn't start. Technician was thorough gave it a charge and assured us that the battery was fairly new and because we hadn't been using it the battery was low. Suggested a trickle battery and encouraged us to ride around with it once a week. Incredibly knowledgable and professional More

Very professional operation. I was notified of some recalls on my Porsche Cayenne. My Porsche website transferred me to Aristocrat Motors website to make an appointment to perform I was notified of some recalls on my Porsche Cayenne. My Porsche website transferred me to Aristocrat Motors website to make an appointment to perform the work. Well designed and well working website. Quick response from Aristocrat. I arrived a few minutes before my scheduled appointment and they greeted me warmly and whisked my car right in for service. They were quick and efficient in taking care of the recalls. The customer lounge was great. I like the ability to look down to the garage area while they are working on the car. Thanks to Todd Hurlburt for the good communication before, during and after the service. More