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Arlington Acura in Palatine
Palatine, IL
1,671 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,671 reviews
February 04, 2023
Mark Neitzke and all other service dep. staff members are working there for years and always provide great service. staff members are working there for years and always provide great service. More
by LBIRGER
Verified CustomerEmployees Worked With
February 02, 2023
Very nice,professional stuff. . Especially Adrian Victor and Aldona! We will always recommend that place to everyone.. . Especially Adrian Victor and Aldona! We will always recommend that place to everyone.. More
by KICIA1981
January 31, 2023
We’ve been using the service department for multiple vehicles and always received a great service. vehicles and always received a great service. More
by 333386
Employees Worked With
January 31, 2023
Prompt and honest service. Don't like the credit card surcharge though. The cashier was also very pleasant and professional. Don't like the credit card surcharge though. The cashier was also very pleasant and professional. More
by rennwanz
Employees Worked With
January 31, 2023
The Arlington Height Acura Service Department is terrific. I've used their service department for over 20 years. Always dependable, reliable and honest. terrific. I've used their service department for over 20 years. Always dependable, reliable and honest. More
by al30
January 31, 2023
Thanks for Steve the best advice service,very helpful. Great job seeing again soon. Thanks Great job seeing again soon. Thanks More
by ellak0625
Employees Worked With
January 31, 2023
Customer sinc 1990. Service is very expensive and I hate the credit charge but generally trust Mark and Chris to be honest about what is needed and service department si Service is very expensive and I hate the credit charge but generally trust Mark and Chris to be honest about what is needed and service department since these guys here has been reliable. I have not directly dealt with the current service manager but was uneasy with the previous one. Before that Omar was great. More
by LENNYS9X
January 28, 2023
service rep was very courteous and did everything possible to give best possible customer service possible to give best possible customer service More
by j.cha212al
Employees Worked With
January 25, 2023
Sam is a hardworking individual who delivers excellent service. We worked with him all the way from the vehicle ride and he was attentive to our needs throughout the process. service. We worked with him all the way from the vehicle ride and he was attentive to our needs throughout the process. More
by W.F.SPRINGER
Employees Worked With
January 24, 2023
Accurately diagnosed the cause of my issue over the phone. Confirmed during my same day appointment. phone. Confirmed during my same day appointment. More
by phildusza
Employees Worked With
