Arlington Acura in Palatine

Syzmon,Chase and Alber where outstanding and provide honesty and great customer service. This is my 6 th car I have purchased from Syzmon recently. honesty and great customer service. This is my 6 th car I have purchased from Syzmon recently. More

Jeremy is a wonderful person to work with. He takes his time and ensures that questions are answered. He alao responds to calls in a timely manner time and ensures that questions are answered. He alao responds to calls in a timely manner More

It’s the little things It was crowded but I had an appointment. I was waited on immediately. I was told it would be about An hour and it was pretty much a little bit over It was crowded but I had an appointment. I was waited on immediately. I was told it would be about An hour and it was pretty much a little bit over an hour. The not so good. The TV in the waiting area was loud and obnoxious. I had such a headache when I left. Also, why can’t a car be washed properly? The RDX model is always dirty in the rear when it comes out of the car wash. Acura service department should know this and make sure they hose down the back and wash it. Very disappointing to see the sides of the car clean and then go around to the trunk and it’s filthy. I also feel that I may go somewhere else the next time. The price for an A1 oil change, tire rotation and brake fluid flush is high. Over $200.00 More

Great service experience. Polite and friendly staff, and my service was done in a timely manner. I even got a car wash. The customer waiting area was clean and comfortable my service was done in a timely manner. I even got a car wash. The customer waiting area was clean and comfortable More

They always meet my expectations.Appointments start on time and the service estimates are usually very accurate.The best thing is you have the same person working with you from start til finish. time and the service estimates are usually very accurate.The best thing is you have the same person working with you from start til finish. More

a very good service excellent - got a loaner, which was very much appreciated. Chris did a wonderful job. professional, with a sense of humor. I appreciate his experti excellent - got a loaner, which was very much appreciated. Chris did a wonderful job. professional, with a sense of humor. I appreciate his expertise. that it! More

Jeremy/Mark/Chris/Aamer - great customer service managers. they take care of you, as customers. Would come back to this dealership all the time. Excellent service and ok snacks. clean and wholesome dealersh they take care of you, as customers. Would come back to this dealership all the time. Excellent service and ok snacks. clean and wholesome dealership environment More

Couldn't be better! No hassle, accommodating and friendly. Thanks for a good job! Asking for twenty-five words in a review is a nuisance. Still need two words. No hassle, accommodating and friendly. Thanks for a good job! Asking for twenty-five words in a review is a nuisance. Still need two words. More

Great service They are always friendly and accommodating. The service teck had me go for a ride with him to explain him what noise I was hearing from the steering. They are always friendly and accommodating. The service teck had me go for a ride with him to explain him what noise I was hearing from the steering. More

I always get good, prompt service from this dealership and appreciate that they have appointment availability on evenings and weekends. Keep up the good work! and appreciate that they have appointment availability on evenings and weekends. Keep up the good work! More