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Arlington Acura in Palatine

Palatine, IL

Overview
Employees
Reviews
Vehicles
4.4
1,671 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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1275 E Dundee Rd

Palatine, IL

60074

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Showing 1,671 reviews

January 24, 2023

Friendly and knowledgeable staff. Great experience overall. They were very kind and accommodating to our needs. More

by stephrday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Dibashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2023 -

Arlington Acura in Palatine responded

Thank you so much for choosing Arlington Acura in Palatine. Please don't hesitate to let us know if we can be of any more assistance!

January 21, 2023

Stephen Gonzalez was great! !! He helped me make a positive buying decision and was very knowledgeable. More

by CZDDAYTNK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Stephen and our team here at Arlington Acura in Palatine.

January 19, 2023

Stephen Gonzalez was excellent to work with, as were the paperwork and service staff. All I’m all, a great experience at new car buying. More

by jpete20240
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Arlington Acura in Palatine responded

Thanks, Stephen, for your feedback on your recent visit to Arlington Acura in Palatine. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

January 17, 2023

Ammor was very friendly and helpful. Explained all our service needs and options. Will be back for next service check up. More

by mcoffaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2023

Sam was very knowledgeable and helped me correct a mistake I made when purchasing my 2023 RDX More

by GPACKER922
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 15, 2023

Great Sales and Service experience with the folks at this dealership. Definitely recommend anyone looking to purchase or service their vehicle to stop in. More

by Nay Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Neitzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamer Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Fork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Farmandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Arlington Acura in Palatine responded

Nay, Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

January 15, 2023

My review comments have to do with Sam, our very gracious sales person. He could not have been better, more friendly, or cooperative! We'll be back to work with Sam in the future. More

by GRANT8146
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ideen Ghaffari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Dibashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Arlington Acura in Palatine responded

Grant, Thanks for sharing about your experience with Arlington Acura in Palatine. Samuel and our team appreciate your business and hope to see you again soon!

January 12, 2023

Everything went well. My service advisor Aamer is very knowledgeable and explained everthing to me More

by robtprzywara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Aamer here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2023

We had a great experience and excellent professional service from Mr. Clark and his team. He clearly explained the issues and my options. More

by louwozniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Christopher and our team here at Arlington Acura in Palatine.

January 10, 2023

Really friendly, easy talking to, help you right away good price and I will highly recommend to everyone More

by ILIJA stojanovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Damerjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Arlington Acura in Palatine responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Arlington Acura in Palatine!

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