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Arlington Acura in Palatine
Palatine, IL
1,671 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,671 reviews
January 10, 2023
Great, friendly, honest service, as always. Been coming here for 20 years for all my car needs and have never been disappointed. Been coming here for 20 years for all my car needs and have never been disappointed. More
by lisawags
Verified Customer
January 09, 2023
The service technician now sends a video of the undercarriage of the vehicle and explains some of the results from the multipoint inspection. This is a great addition to the strong customer servic undercarriage of the vehicle and explains some of the results from the multipoint inspection. This is a great addition to the strong customer service focus. The vehicle was washed inside and out. Always a great perk, in January. I'll be back. More
by Tacco
Employees Worked With
January 07, 2023
They always do a great job with our cars. They are very helpful and responsive to all of our questions. They are very helpful and responsive to all of our questions. More
by Mbelliott72
Employees Worked With
January 07, 2023
Friendly. Knowledgeable. Worked with me to find a solution. Chris in service was great and Shane the technician was awesome. Knowledgeable. Worked with me to find a solution. Chris in service was great and Shane the technician was awesome. More
by jwoell
Employees Worked With
January 07, 2023
Promised 1. 5 hour, was ready in 4+ hours. Also $430 for regular maintenance (15K miles on new car) seems ridicules 5 hour, was ready in 4+ hours. Also $430 for regular maintenance (15K miles on new car) seems ridicules More
by vandrianov
Employees Worked With
Multiple, couldn't tell any names
January 05, 2023
My 2014 MDX was dead in my driveway. Mark arranged for the dealership tow truck to come over, where the tech was able to get the car started ( in lieu of towing it) and allowed me to dr Mark arranged for the dealership tow truck to come over, where the tech was able to get the car started ( in lieu of towing it) and allowed me to drive it to the service department. They immediately took my vehicle in and, within 45 minutes, had the problem resolved, and I was on my way. Mark was outstanding in helping me with this issue. The dealership is fortunate to have him on the staff. If you have an Acura, Arlington Acura is where you want to go for service. More
by Warthog1
Employees Worked With
January 05, 2023
Easy to get in and out. Good communication thru email, text and phone. Work done well and as expected. On time. Thorough check on everything. Good communication thru email, text and phone. Work done well and as expected. On time. Thorough check on everything. More
by ed.whetter
Employees Worked With
January 04, 2023
GOOD SERVICE FRIENDLY PEOPLE EASY TO WORK WITH THE EMPLOYEES OF ACURA DEALERSHIP CHRIS CLARK HAS BEEN GOOD WORKER THE EMPLOYEES OF ACURA DEALERSHIP CHRIS CLARK HAS BEEN GOOD WORKER More
by NIA1231
Employees Worked With
January 04, 2023
Chris is always great, the best service looks after each customer. Kept me up to date. customer. Kept me up to date. More
by russlubliner
Employees Worked With
