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Arlington Acura in Palatine
Palatine, IL
1,669 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,669 reviews
November 08, 2022
Arlington Acura's service team is the best I've had in my life and I'm 75, and been driving since 16. They are informative, courteous, and they know all the little details of operating an Acura. I've been life and I'm 75, and been driving since 16. They are informative, courteous, and they know all the little details of operating an Acura. I've been having my Acuras serviced here for over 20 years without any doubt in their integrity. There has never been a doubt that their service recommendation was for real and not an "upsell". Someone is doing a great job hiring the right people and someone is doing a great job training. My feeling is every business has a personality, and that personality is a result of upper management/owner's example. And BTW, the repairs are down as promised ad on time. Do yourself a favor - this is the place to have you car serviced. More
by al30
Verified Customer
November 07, 2022
Arlington Acura’s service department is premiere. Mark is the absolute best! He is helpful and makes the whole process easier and understandable. Mark is the absolute best! He is helpful and makes the whole process easier and understandable. More
by JHA617
Employees Worked With
November 07, 2022
Great service department. On top of car service history. Takes time to explain service needs. Very responsive. On top of car service history. Takes time to explain service needs. Very responsive. More
by JC
Employees Worked With
November 04, 2022
Great service by Chris Clark! He was very attentive to all my needs as well as being courteous! He was very attentive to all my needs as well as being courteous! More
by mameier22
Employees Worked With
October 27, 2022
I went in for a major service for my Acura TL, the service provided by Aamir was excellent, great communication throughout the process and timely completion of required service. service provided by Aamir was excellent, great communication throughout the process and timely completion of required service. More
by SHAHABQ
Employees Worked With
October 27, 2022
From start to finish Arlington Acura is the best! Great customer service and my car was fixed right the first time! Great customer service and my car was fixed right the first time! More
by UALAV8
Employees Worked With
Other Employees :
Omar Kalil
October 27, 2022
Great Service Experience. The whole team did a great job, service was quick, and the vehicle was nice and clean when I picked it up. Highly Recommend coming here for all you The whole team did a great job, service was quick, and the vehicle was nice and clean when I picked it up. Highly Recommend coming here for all your service needs, and they service other cars besides Acuras. More
by davepod
October 24, 2022
Amazing people to work with! Jhony was simply the best! Wouldn’t go anywhere else and I’m from Wisconsin! Jhony was simply the best! Wouldn’t go anywhere else and I’m from Wisconsin! More
by PONTON113113
Employees Worked With
October 21, 2022
I choose to use the Acura service department rather than other facilities because the work is done on time and correctly the first time. other facilities because the work is done on time and correctly the first time. More
by Frank C
Employees Worked With
October 21, 2022
Thank you for the great service! Your team is great! Thank you! Dorine Marshall Customer Your team is great! Thank you! Dorine Marshall Customer More
by Dorine710
Employees Worked With
