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Arlington Acura in Palatine
Palatine, IL
1,666 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,666 reviews
October 07, 2022
Arlington Acura is one of the best, they always taking care me they do great job, Excelente service great job Mark👍 care me they do great job, Excelente service great job Mark👍 More
by dav.hernandez2
Verified Customer
October 07, 2022
I have been bringing my old Acura to this dealership for years. The customer service and treatment of my car in the service department has always been top notch so I decided there was no where else I would years. The customer service and treatment of my car in the service department has always been top notch so I decided there was no where else I would rather buy my new car from! I just purchased a 2022 RDX Aspec from Arlington Acura and it was the best car buying experience I have ever had. The entire staff was beyond knowledgeable and welcoming!! Samuel Dibashi was my salesman and was so kind and informative, he even spent time showing me how to set up all of the new car features and connections! The parts and service departments got my new accessories ready and installed while all the paperwork was handled! I would recommend this dealership to anyone purchasing a car or needing their car worked on! I am so please with my purchase and the overall experience. The Rohrman Automotive Group definitely has a customer for life! More
by Principessa35475
Employees Worked With
October 06, 2022
Arlington Acura is honest and transparent in pricing and what needs to be done. Communication and timing is always spot on. I have worked with Mark for years and he is one of the main reasons I keep comin what needs to be done. Communication and timing is always spot on. I have worked with Mark for years and he is one of the main reasons I keep coming back for service (and used car advise!). Mark is the best and so is Arlington Acura. Keep it up! More
by Chris
Employees Worked With
October 04, 2022
Prompt, efficient and friendly service. Vehicle was ready when promised. vehicle was washed and ready once finished. Vehicle was ready when promised. vehicle was washed and ready once finished. More
by Daveolson721
Employees Worked With
October 03, 2022
Aamer Ali provided exceptional customer service. I came in for transmission related questions for a carmax purchase and he helped resolve all concerns I came in for transmission related questions for a carmax purchase and he helped resolve all concerns More
by NAVEEDRABBANI
October 01, 2022
My wife and I were completely satisfied with Aamer and the great job that they have done with the new tires. My wife loves them! Great thanks to Aamer and the workers that have assisted him on placing the the great job that they have done with the new tires. My wife loves them! Great thanks to Aamer and the workers that have assisted him on placing the new tires on my wife’s car. More
by packer60089
Employees Worked With
October 01, 2022
Service Team always goes beyond for their customers. Always keep you updated with your vehicle service. Professional, courteous, the best Always keep you updated with your vehicle service. Professional, courteous, the best More
by bonniedv
September 30, 2022
Excellente! !! Service staff were friendly, polite and completed the job in a timely manner. Costumer is one happy camper. !! Service staff were friendly, polite and completed the job in a timely manner. Costumer is one happy camper. More
by MARLUJP
September 30, 2022
I would like to thank Mark for the outstanding service of my vehicle. The entire service and parts team is very friendly and knowledgeable. my vehicle. The entire service and parts team is very friendly and knowledgeable. More
by thomas8815
September 30, 2022
Roger was a very knowledgeable sales rep and could not have given better service. Thank you Roger have given better service. Thank you Roger More
by patrick.good
Employees Worked With
