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Arlington Acura in Palatine
Palatine, IL
1,666 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,666 reviews
Verified Customer
September 29, 2022
The service boys always take care of business! They need some more support. They need greeters to collect vehicle data so they don’t have to stop closing job cards and selling work. They need some more support. They need greeters to collect vehicle data so they don’t have to stop closing job cards and selling work. More
by S&P to 3,400!!!
September 28, 2022
My friendly, knowledgeable service team professionally cares for my car in a timely considerate, manner. cares for my car in a timely considerate, manner. More
by Newcar17
September 28, 2022
The service department at Arlington is amazing! Mark, is exceptional and is always willing to help out and I won’t go anywhere else because of Mark! Mark, is exceptional and is always willing to help out and I won’t go anywhere else because of Mark! More
by CARRIETWEBER
September 28, 2022
Great experience. Ideen in finance was awesome as usual. We will continue making all of our vehicle purchases at Arlington Acura. Ideen in finance was awesome as usual. We will continue making all of our vehicle purchases at Arlington Acura. More
by Explorer owner 78
September 27, 2022
The best service department i have experience for years. Service staff were very accommodating and very friendly. Service staff were very accommodating and very friendly. More
by MARLUJP
Employees Worked With
September 27, 2022
Very helpful with my purchase. Paper work was presented in a timely manner. Sales person was very courteous. Paper work was presented in a timely manner. Sales person was very courteous. More
by GLENMALEC55
September 26, 2022
Mark in service is great. The sales area (front section) has up posters from 2015 (held up by push pins). Does not give a positive experience of Acura as a premium brand. The sales area (front section) has up posters from 2015 (held up by push pins). Does not give a positive experience of Acura as a premium brand. More
by matt.j.mcdonnell
Employees Worked With
September 26, 2022
Very fast and great service. Nice waiting room as well as show room to look around. The car came out looking great. Nice waiting room as well as show room to look around. The car came out looking great. More
by MICHAELB88
Employees Worked With
