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Arlington Acura in Palatine
Palatine, IL
1,666 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,666 reviews
September 24, 2022
Mark in service department always provides excellent service. Mark is very knowledgeable and always helpful. service. Mark is very knowledgeable and always helpful. More
by Pete
Employees Worked With
September 23, 2022
Very helpful and friendly. I’ve been a customer for years. I have been very happy with them I’ve been a customer for years. I have been very happy with them More
by DJ8048
Verified CustomerEmployees Worked With
September 22, 2022
attentive care from service technician, as usual. Work done in a timely manner, great snacks in waiting room. good service. Work done in a timely manner, great snacks in waiting room. good service. More
by Marcie
Employees Worked With
September 22, 2022
Once again Arlington Acura knocked it put of the park! Thank you for your contining to provide great service in all facets of your business. Can’t stop referring your to everyone I know. Thank you for your contining to provide great service in all facets of your business. Can’t stop referring your to everyone I know. More
by BJAMES6847
September 21, 2022
Getting my windshield installed was a total joke was told to be at dealership at 8 AM and glass company showed up after 10 AM originally booked for 9 AM was told they needed it at eight total waste of my Sat to be at dealership at 8 AM and glass company showed up after 10 AM originally booked for 9 AM was told they needed it at eight total waste of my Saturday morning More
by KMCCOY1088
Employees Worked With
September 20, 2022
Service department was great. Work was finished in a timely manner. Washed and vacuumed as promised Work was finished in a timely manner. Washed and vacuumed as promised More
by jcschm
Employees Worked With
September 19, 2022
Great place to visit as always. Helpful people and always on time on serve my vehicle. Helpful people and always on time on serve my vehicle. More
by tjsakurai
Employees Worked With
September 19, 2022
Chris, in Customer Service Dept. has done a wonderful job. The car was repaired within the same day. He did above and beyond of what is needed for my car. Excellent Job! He deser has done a wonderful job. The car was repaired within the same day. He did above and beyond of what is needed for my car. Excellent Job! He deserves a $$$Bonus$$$. Pioneer customer. More
by PHILUMALI
September 19, 2022
Mark in service was great to work with. my main issue is there are no more loaners so you have to go waste 30 minutes at enterprise to get a minivan when i had brought in my MDX for work no my main issue is there are no more loaners so you have to go waste 30 minutes at enterprise to get a minivan when i had brought in my MDX for work not happy about that at all More
by MLATTANZIO0
Employees Worked With
September 18, 2022
Excellent Service and rep was very friendly. I was able to get my service scheduled as I want. I was able to get my service scheduled as I want. More
by BASKETBALLSPORT1
Employees Worked With
