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Arlington Acura in Palatine
Palatine, IL
1,666 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,666 reviews
September 07, 2022
Steve was very helpful and explained everything to me and got me in and out for my service. got me in and out for my service. More
by CUBSFAN2154
Verified CustomerEmployees Worked With
September 07, 2022
Everyone from sales to service were great! Love my Acura would highly recommend Palatine Acura Love my Acura would highly recommend Palatine Acura More
by CINDYKING1947
September 06, 2022
Mark was most attentive. I was in from out of town and needed service immediately. He went the extra step to have warranty work completed that my dealership in Maryland had n I was in from out of town and needed service immediately. He went the extra step to have warranty work completed that my dealership in Maryland had not brought to my attention. I was able to wait for the car and when the work was completed, Mark gave a thorough explanation. More
by Tamihenneman
Employees Worked With
September 03, 2022
Stop spamming me. I don't know why you emailed me. I expect to never hear from you again. I don't know why you emailed me. I expect to never hear from you again. More
by joseph.lucas
Employees Worked With
Other Employees :
James Hochberg
September 03, 2022
Everyone was great especially mark fo handling my request thanks will be back for future service calls thanks will be back for future service calls More
by DZTCH
Employees Worked With
September 02, 2022
excellent service, friendly staff. Reasonable waiting time, clean lounge. they washed the car and cleaned the mats. very satisfied. Reasonable waiting time, clean lounge. they washed the car and cleaned the mats. very satisfied. More
by Suresh
September 01, 2022
Arlington Acura continues to be the leader in the northwest suburbs for the best service and sales of Acura products. Professional, courteous and friendly. northwest suburbs for the best service and sales of Acura products. Professional, courteous and friendly. More
by greenspan930
Employees Worked With
Other Employees :
James Hochberg
August 30, 2022
Mark Neitzke - a great Service Adviser! He always explains details, points out to problematic areas, if any are there, and suggest the best solution. He always explains details, points out to problematic areas, if any are there, and suggest the best solution. More
by LM
Employees Worked With
August 30, 2022
Mark in the service area is the best. I didn’t have an appointment. I had an issue with one of my tires. He helped me out greatly that day. I didn’t have an appointment. I had an issue with one of my tires. He helped me out greatly that day. More
by Sjkozler
Employees Worked With
