Arlington Acura in Palatine

The dealership rips off customers with their extra charges for things they never do during interior and multi checks charges for things they never do during interior and multi checks More

Service seems to have suffered slightly during the pandemic and it’s aftermath. Communcation used to be better. pandemic and it’s aftermath. Communcation used to be better. More

The salesman Sam and the Dealership was fantastic all around. A Welcoming and informational experience. From top to bottom we purchased our new car with no issues at all. Our salesman answered every q around. A Welcoming and informational experience. From top to bottom we purchased our new car with no issues at all. Our salesman answered every question and the finance manager was on my side throughout the whole process. First time purchasing from Arlington Acura and I will be purchasing all of my future new and used cars from them. They made a large purchase decision not only easy but very pleasant. Thanks for everything. More

Everything was good, clean and on time. Good customer service. car was washed. Thank you. Good customer service. car was washed. Thank you. More

I appreciate the convenience and knowledgable help. I prefer and trust these folks with my vehicle over the dealership where I purchased it. Thank you. I prefer and trust these folks with my vehicle over the dealership where I purchased it. Thank you. More

Shout out to Scott for outstanding service. Wonderful team. I am looking forward to seeing the maintenance team who was also spectacular when there was a weird noise in my tire the day after dr Wonderful team. I am looking forward to seeing the maintenance team who was also spectacular when there was a weird noise in my tire the day after driving off the showroom floor. More

The Service Department is always courteous. I decided to buy my last car at Arlington Acura because I trust the Arlington Acura Service Department.. I decided to buy my last car at Arlington Acura because I trust the Arlington Acura Service Department.. More

Aamer in service is great! !! I trust him 100% and will never go anywhere else for any of my service needs !! I trust him 100% and will never go anywhere else for any of my service needs More

I find the service department at Arlington Acura to be top notch. I’ve had a wide range of work done in the past year, and it’s always done as promised, ….and my vehicle is always washed before I pic top notch. I’ve had a wide range of work done in the past year, and it’s always done as promised, ….and my vehicle is always washed before I pick it up. The service advisor even helped me get the latest discount coupon that was available on their website. To me this means the dealership has a dedicated and skilled staff. No small thing to achieve in our ever changing and dynamic world. More

Chris in the service department always takes great care of us! We continue to by Acura cars because we know he will advise us as to what needs to be done to our vehicles. With the way the world is today, of us! We continue to by Acura cars because we know he will advise us as to what needs to be done to our vehicles. With the way the world is today, there are a lot of people in this line of work you cannot trust, Chris at Arlington Acura is a trusted advisor! More