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Arlington Acura in Palatine
Palatine, IL
1,671 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,671 reviews
November 05, 2023
Once again, Mark was truly awesome. He kept me in the loop and made sure I knew what was going on. He kept me in the loop and made sure I knew what was going on. More
by Cwlustig
Employees Worked With
September 29, 2023
All of the Service Advisors are top notch. Mark was mine for this service. He thoroughly explained what needed to be done as well as why. Mark was mine for this service. He thoroughly explained what needed to be done as well as why. More
by MPat
September 28, 2023
My Service Advisor was great. Had not worked with him before. Everything was explained well and service was completed on time and I was notified. Very personable and helpful. Had not worked with him before. Everything was explained well and service was completed on time and I was notified. Very personable and helpful. This is my 8th or 9th Acura from Arlington and mostly because of the Service Department. They are all great. More
by cad368
Employees Worked With
September 27, 2023
Was able to schedule appointment at desired time frame. Service has been completed as promised. Service has been completed as promised. More
by Ed
Employees Worked With
September 25, 2023
Roger and the rest of the service team are terrific. Fast, efficient service and courteous attention. Thank you! Fast, efficient service and courteous attention. Thank you! More
by B
September 09, 2023
The initial contact was good. I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the ca I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the car and got no answers. Then the salesman took me to the car and again had no answers to my questions. The car was dirty and some of the storage boxes for tools ect were loose in the front storage compartment. I spent 20 minutes with the car and was uncomfortable with my treatment. Unfortunately it is the car I have been looking for but my experience at the dealership made me uncomfortable. More
by philvotava
Employees Worked With
August 28, 2023
The best service team in the Chicago area. I have been servicing all my Acuras since 2004. I have been servicing all my Acuras since 2004. More
by thomas8815
Employees Worked With
August 20, 2023
Mark’s service was extremely personable and the sales guys checked on me when I was in the showroom guys checked on me when I was in the showroom More
by MDOM7
Employees Worked With
