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Arlington Acura in Palatine
Palatine, IL
1,669 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,669 reviews
February 12, 2022
Lets start by saying when I got they after calling and setting a (( VIP )) appointment no one knew where the truck was when I was told by the manager is going to be ready at the front by the time you arri setting a (( VIP )) appointment no one knew where the truck was when I was told by the manager is going to be ready at the front by the time you arrive. Dealer added almost 3k to the advertised price of the truck on GPS and maintenance package that I never ask for , that should be part of the price of the truck already or a customer option to add at the time of purchasing the vehicle. Oh on our test drive we found an empty bottle of alchohol in the truck very weird overall I give 1 star because is not an option for Zero stars. More
by michael.perez79
Employees Worked With
Jon Burzawa
February 10, 2022
Highly recommend Arlington Acura! They treat customers well. The waiting area is comfortable. The service advisor takes the time to explain everything properly. well. The waiting area is comfortable. The service advisor takes the time to explain everything properly. More
by kulki_99
Verified CustomerEmployees Worked With
February 08, 2022
Without hesitation, I would recommend Arlington Acura to anyone interested in purchasing or servicing an Acura. My contact in the service department, Mark Neitzke, always does an outstanding job of taking anyone interested in purchasing or servicing an Acura. My contact in the service department, Mark Neitzke, always does an outstanding job of taking care of my car. He's informative, efficient and courteous. My car is always spotless clean when returned to me. More
by Frank
Employees Worked With
February 05, 2022
Chris is Always very helpful. Never was disappointed with that dealer. All staff very helpful and friendly. that dealer. All staff very helpful and friendly. More
by Asia1705
February 05, 2022
Have always had our Acura’s service performed here. The staff has always been helpful, knowledgeable and friendly. Service is done on a timely basis. staff has always been helpful, knowledgeable and friendly. Service is done on a timely basis. More
by Warthog1
Employees Worked With
February 03, 2022
I was in and out.. and even was able the negotiate the price.. The vehicle I purchased has a few defects but the dealership has agreed to make the repairs.. would recommend doing business with them price.. The vehicle I purchased has a few defects but the dealership has agreed to make the repairs.. would recommend doing business with them More
by Eric J
February 02, 2022
excellent service on repairing car and getting it done in a day. Also excellent job in cleaning my car inside and outside with all the winter weather it really was a mess and it looked great a day. Also excellent job in cleaning my car inside and outside with all the winter weather it really was a mess and it looked great More
by savovich
Employees Worked With
Other Employees :
not sure who washed and cleaned the car but he was excellent
January 27, 2022
Scott was very personable and knowledgeable, great to worth with. Ideen in service was also fantastic and very friendly. worth with. Ideen in service was also fantastic and very friendly. More
by MDOM7
Employees Worked With
Other Employees :
Adam Grubbs
January 27, 2022
The service at your dealership is great. The staff is always very friendly and wekcoming always very friendly and wekcoming More
by SCANTAL
