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Arlington Acura in Palatine
Palatine, IL
1,671 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,671 reviews
August 16, 2023
Its a very clean and courteous dealership. Chris was very nice and kept me updated about my car. Chris was very nice and kept me updated about my car. More
by donamari31
August 13, 2023
Viktor was awesome. He had the car cleaned and waiting for me to test drive. Easy and fast! Very communicative and answered all of my questions. He had the car cleaned and waiting for me to test drive. Easy and fast! Very communicative and answered all of my questions. More
by Shartley280
Employees Worked With
August 12, 2023
Very easy transaction at this dealership. Spoke with mike gorgano previous to arriving and everything was ready for us when we arrived. very welcoming people and dealership. Totally transpare Spoke with mike gorgano previous to arriving and everything was ready for us when we arrived. very welcoming people and dealership. Totally transparent in all information given to me. Nadd ons to the price or hard sales pitches to buy extra packages. Honest dealership. More
by happy new owner rich
August 07, 2023
Best car buying experience yet, not pushy, fair price for trade and a great price on the purchase. 5 star rating!!!!!!!!! for Audrey and Mike the sales manager. . trade and a great price on the purchase. 5 star rating!!!!!!!!! for Audrey and Mike the sales manager. . More
by DMarciniak
August 03, 2023
Recently purchased a vehicle here. Management needs to learn how to communicate honestly and respectfully. Adrian is brash, disrespectful, dishonest, and does not follow through or kee Management needs to learn how to communicate honestly and respectfully. Adrian is brash, disrespectful, dishonest, and does not follow through or keep his word. Gene helped but needs some skills in respectful listening, acknowledging issues, apologizing, and courteous communication. More
by Unsatisfied Customer
July 29, 2023
The dealership recognizes me by name when I am there for service and always works hard to meet my requests. The work has been good. service and always works hard to meet my requests. The work has been good. More
by cbaldassarra
July 27, 2023
Sales people are friendly. No rush tactics. Sales person Audrey gave us the time we needed to make an informed decision on our purchase. Service department takes special care i No rush tactics. Sales person Audrey gave us the time we needed to make an informed decision on our purchase. Service department takes special care in making sure your vehicle is well taken care of when it is brought in. Always given back to us clean and washed. Great dealership. Wonderful people to work with. More
by Al and Barb 2019
Employees Worked With
Audrey
July 26, 2023
Very honest and up front. Gave me a fair price for my trade in . Will recommend Gave me a fair price for my trade in . Will recommend More
by Cutlass2007
Employees Worked With
