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Arlington Acura in Palatine
Palatine, IL
1,671 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,671 reviews
May 21, 2023
Kind sales team that took time to understand our need. Really helpful and fair with the sale Really helpful and fair with the sale More
by rlawrence
May 18, 2023
I have my MDX done service with this dealership im pleased and took care professionally. I believe mark is the service person pleased and took care professionally. I believe mark is the service person More
by lives
Employees Worked With
May 17, 2023
Steve was very helpful with all the service needed for the car, top quality service the car, top quality service More
by j.cha212al
Employees Worked With
May 07, 2023
Efficient and helpful with a new lease on an MDX. Superior to other dealerships in the area in my experience. Have been a customer for 18 years. Superior to other dealerships in the area in my experience. Have been a customer for 18 years. More
by Brent
May 03, 2023
Very pleased with the service and how Mark took care of us. He was prompt in responding and adequately informed us what was needed and future service required. us. He was prompt in responding and adequately informed us what was needed and future service required. More
by nealfeld
Employees Worked With
April 30, 2023
Knowledgeable associates and provides useful tips and insights regarding the product being sold. Unlike other sales representatives, Steve does not coerce prospective clients into buying to the point of insights regarding the product being sold. Unlike other sales representatives, Steve does not coerce prospective clients into buying to the point of annoyance. More
by beaks84
Employees Worked With
April 29, 2023
Mark the service manager was exceptional. He was thorough. and considerate of my time and financial constraints. He was thorough. and considerate of my time and financial constraints. More
by Anne Hegland
Employees Worked With
April 26, 2023
Everyone was nice and helpful. . From sales to the financial department. I was so pleased with the customer service . . From sales to the financial department. I was so pleased with the customer service . More
by Devra.gamble
April 13, 2023
My 23 year experience with the service staff has been worth 5 stars each and every time!! worth 5 stars each and every time!! More
by Marcie
