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Arlington Acura in Palatine
Palatine, IL
1,671 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,671 reviews
April 05, 2023
Brandon was great and easy to work with. Dealership lost 1 star because the car I had scheduled to test drive was not there when I arrived, even though I continued to get emails/texts about Dealership lost 1 star because the car I had scheduled to test drive was not there when I arrived, even though I continued to get emails/texts about test driving the car. In general though, everyone there was great. Service department was quick and efficient. I would definitely recommend! More
by TF
March 31, 2023
Mark in the service department is always helpful, honest and professional! I would go back to this dealer. and professional! I would go back to this dealer. More
by Suzyk
Employees Worked With
March 29, 2023
Upon entering the show room I was met by Brandon Damerjian who after listening attentively as I explained my situation searched through the pre driven inventory and selected an Acura 2020 ILX for me Damerjian who after listening attentively as I explained my situation searched through the pre driven inventory and selected an Acura 2020 ILX for me. After shopping the competition for several days I came back and bought the ILX. More
by petec
March 29, 2023
Highly professional team. Exceptional service. Definitely I will recommend friends and family buy and lease cars at Arlington Acura. Exceptional service. Definitely I will recommend friends and family buy and lease cars at Arlington Acura. More
by Alex
March 09, 2023
Steve in Service dept was excellent. As was the technician that worked on my car. As was the technician that worked on my car. More
by Shonniebilin
Employees Worked With
March 08, 2023
They did a nice job on the service, which was pretty straight forward, although they are sending me texts and emails about a follow up appointment that I never made. It is obviously incorrect as it was straight forward, although they are sending me texts and emails about a follow up appointment that I never made. It is obviously incorrect as it was for a Sunday appointment and they are not open on Sunday. More
by JKHENEGAN
Verified CustomerEmployees Worked With
March 08, 2023
My purchasing experience in buying my 2023 RDX was excellent. No pressure at all. Was able to test drive several cars and picked one off the lot. I highly recommend this dealership. Their service excellent. No pressure at all. Was able to test drive several cars and picked one off the lot. I highly recommend this dealership. Their service dept is also excellent. More
by Kingsland Coombs
March 03, 2023
It was reliable and very professional. Johnny Pulido is dependable and accommodating. Highly recommended. The car itself is incredible! Johnny Pulido is dependable and accommodating. Highly recommended. The car itself is incredible! More
by Manny
Employees Worked With
March 03, 2023
Scott and Gene are an extremely helpful and courteous team. Extremely happy with my purchase and thankful for these guys! team. Extremely happy with my purchase and thankful for these guys! More
by Paul Seiden ;)
